The Fresno Grizzlies are seeking an experienced and highly motivated Director, Stadium Operations to oversee all ballpark operations at Chukchansi Park. This role ensures the ballpark is safe, clean, fully operational, and compliant with all MLB Professional Development League (PDL) standards, while delivering an exceptional experience for fans, partners, and the Fresno community.
Essential Duties & Responsibilities
- Oversee all daily stadium operations, including maintenance, cleanliness, repairs, inspections, and preventative maintenance.
- Ensure full compliance with MLB PDL facility standards, safety requirements, and operational documentation.
- Manage work orders, vendors, capital projects, and long-term planning, performing in-house repairs when possible, to reduce costs and downtime.
Staff Leadership & Event & Game-Day Management
- Recruit, hire, train, schedule, and supervise Stadium Operations staff while developing staffing plans, event models, and SOPs to support efficient, consistent execution across all events.
- Lead all game-day and non-baseball event operations—including setup, stadium conversions, access control, fan services, parking, and security—and manage logistics for concerts, community events, private rentals, and nonprofit activations to ensure smooth, safe, and guest-focused experiences.
Safety, Security & Compliance
- Maintain and enforce the ballpark’s Risk Management & Safety Plan.
- Collaborate with Fresno Police, Fire/EMS, city officials, and third-party security providers to maintain a safe environment and support emergency response.
Budget & Administrative Management
- Prepare, manage, and forecast the annual stadium operating budget.
- Work closely with DBH’s Senior Director, Stadium Operations & Event Services to ensure operational efficiency and strategic alignment.
Collaboration & Community Engagement
- Support community events, charitable initiatives, and civic activities at Chukchansi Park while collaborating with internal departments—marketing, ticketing, sales, food & beverage, and production—to enhance the fan experience and achieve organizational goals.
- Represent the Fresno Grizzlies professionally in all interactions with partners, vendors, city officials, and community stakeholders.
Qualifications
- Bachelor’s degree in a related field preferred (or equivalent experience) with 3+ years in stadium, venue, facility, or large-scale event operations, including supervising part-time or seasonal staff.
- Strong working knowledge of facility maintenance, building systems, operations workflows, and the ability to interpret and implement facility standards, inspections, and compliance requirements (MLB PDL experience a plus).
- Familiarity with safety regulations, risk management, and emergency response practices, along with proficiency in Microsoft Office and preferred experience with work order and scheduling software.
- Valid driver’s license with the ability to operate light equipment or machinery such as gators, carts, and lifts.
Competencies
- Strong leadership, team development, and communication skills with the ability to motivate staff and work professionally with partners and public agencies.
- Excellent problem-solving abilities, attention to detail, and commitment to maintaining a fan-ready, operationally sound ballpark.
- Outstanding organization, planning, and time-management skills, with the ability to prioritize and coordinate multiple projects.
- High adaptability and customer-service focus, comfortable working long hours, managing shifting priorities, and supporting diverse event types.
Work Environment
- Must be able to work irregular hours, including evenings, weekends, holidays, and all Fresno Grizzlies home games, in a fast-paced environment requiring quick decisions, teamwork, and a hands-on approach.
- Role involves both office and significant on-field activity, including standing/walking for extended periods, lifting up to 50 lbs, and exposure to varying outdoor weather conditions
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
