At USA Baseball, we are on the lookout for passionate people who truly believe in our mission and values, ready to take charge in Leading the Growth of Our Pastime’s Future®. As the national governing body for baseball in the United States, we are all about teamwork and embrace a fast-paced, demanding, and rewarding environment befitting of our national pastime. If you lead off with authenticity, are ready to slide in headfirst, value diversity and inclusion, and can acknowledge a broader vision, then we want you on our team!
The
Intern, Retail & Supply Chain Management supports the full scope of USA Baseball’s retail operations, including the official online shop (
USABaseballShop.com), the USA Baseball Flagship Team Store at the National Training Complex in Cary, NC, and satellite retail locations at USA Baseball events across the country.
Position Details:
- Full-time hours (40+ hours/week)
- Duration: March – September 2026
- On-site work required
In This Role:
As an Intern, Retail & Supply Chain Management, you will gain hands-on experience in merchandising, supply chain logistics, customer service, and e-commerce operations while contributing to the success of USA Baseball’s retail enterprise. You may:
- Ensure the highest level of customer experience for individuals engaging with the USA Baseball Shop, whether online or in person.
- Collaborate on marketing and product plans for the USA Baseball Shop, contributing to the development of strategies throughout the year.
- Forecast product needs and assist with inventory management across all sales channels.
- Assist in the hiring, training, and management of Team Store staff for events at the USA Baseball National Training Complex, ensuring excellent customer service during tournaments and showcases.
- Help oversee day-to-day Team Store operations, including visual merchandising standards, customer returns, and exchanges.
- Oversee inventory, shipping, and tracking of officially licensed merchandise for the USA Baseball National Team Championships and other events.
- May travel to USA Baseball events across the country to oversee on-site event merchandising (all required travel costs covered by USA Baseball).
- Maintain the USA Baseball Shop website by updating product descriptions, photographs, and other content as needed.
- Support the Senior Director, Retail, and the Coordinator, Retail Operations, and complete administrative duties as necessary.
Qualifications:
Worried that you do not meet every single requirement on the list below? Don’t be. If you're excited about this opportunity and our mission, we want to hear from you! At USA Baseball, we embrace inclusivity and are committed to building a team with diverse experiences and backgrounds. Apply even if you don't check all the boxes!
- You have at least one year of retail experience.
- You are highly organized with strong attention to detail and a passion for delivering excellent customer service.
- You have strong proficiency in Microsoft Excel and Microsoft Word.
- You are flexible, adaptable, and comfortable taking on new responsibilities as assigned.
- You can communicate clearly and effectively with a variety of audiences.
- You are available to work weekdays and weekends during USA Baseball events at the National Training Complex.
- You are available to travel to off-site event locations across the United States, as needed.
- You can lift and carry up to 50 lbs.
- You are in pursuit of or have completed a bachelor’s or master’s degree.
- You can successfully complete a background check prior to employment.
Preferred:
- Experience in retail management, merchandising, supply chain logistics, or e-commerce operations.
- Familiarity with Shopify or other e-commerce platforms.
- Experience supervising part-time or seasonal staff.
- Strong visual merchandising skills and an eye for brand presentation.
Compensation:
Hourly
Equal Opportunity:
It is the policy of USA Baseball to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, pregnancy, disability, marital status, genetic information, sexual orientation, gender, gender identity or expression, veteran or military status, or any other characteristic protected by applicable law. Discrimination and unlawful harassment are not tolerated at USA Baseball.
USA Baseball is dedicated to building an authentic and inclusive workplace. If you are interested in an open position but are hesitant to apply because of your experience, we encourage you to apply anyway. You may be a great fit for USA Baseball and the right candidate for this position or other roles in our organization.
About USA Baseball:
Headquartered in Cary, North Carolina, USA Baseball serves as the national governing body for baseball in the United States. Since 1978, the organization has been dedicated to Leading the Growth of Our Pastime’s Future, supporting and protecting the game for its 15.6 million participants nationwide.
A proud member of the United States Olympic & Paralympic Committee (USOPC) and the World Baseball Softball Confederation (WBSC), USA Baseball’s national teams have earned 70 gold medals in international competition, including two Olympic gold medals and a World Baseball Classic title. Beyond competition, USA Baseball champions the sport’s growth and well-being through initiatives such as BASE (Baseball Athlete Safety Education), Fun At Bat, Pitch Smart, PLAY BALL, the Prospect Development Pipeline, and USABat. Additionally, it recognizes the nation’s top amateur baseball player each year with the prestigious Golden Spikes Award.
For more information about USA Baseball, its national teams, or its development initiatives, visit
USABaseball.com or
USABDevelops.com.
Due to the high volume of applications received, USA Baseball may not update all candidates on the status of their applications. Those selected for further consideration will be contacted.
Please note that USA Baseball's offices will be closed from Wednesday, November 26 – Friday, November 28, 2025, and from Monday, December 22, 2025 – Thursday, January 1, 2026. Candidates may experience delayed responses from hiring managers during these breaks.
