The Major League Baseball Players Alumni Association (MLBPAA) seeks a creative, organized, and resourceful Program Manager. This role will develop and execute programs and events that drive member and donor recruitment, engagement and satisfaction, reporting to the Sr Director of Membership & Development and COO.
MLBPAA Benefits & Perks:
- Employer-paid medical, dental, and vision coverage for employees (available after 60 days)
- Employer-paid life insurance, short-term disability, and long-term disability coverage
- 401(k) and Roth 401(k) retirement plans with employer match
- Generous paid time off and paid holidays
- Employee wellness program
- MLB game tickets
- Additional benefits including LifeLock protection, tuition reimbursement, and more!
Responsibilities:
Membership & Development Operations
- Manage membership and development operations, including solicitation and retention efforts:
- Cultivate & maintain relationships and provide exceptional customer service
- Develop and execute membership strategies with continuous evaluation
- Enhance and manage membership benefit offerings, including print and digital catalogs
- Develop and manage fundraising campaigns (annual appeal, Giving Tuesday, year-end, etc.)
- Grow the MLBPAA Clubhouse app for alumni and spouses with engaging content
- Manage The Wives Club program
- Cultivate and maintain relationships, manage benefit offerings, including an e-newsletter and events, develop recruitment and renewal strategies, and continuously evaluate to ensure member satisfaction
- Facilitate bilingual (Spanish/English) communications
- Assist with general support for Membership & Development department
Event Management
- Plan and execute department events and meetings (Career Development Summit, Desarrollo Profesional, annual meetings, etc.):
- Create RFPs, track proposals and draft agreements, and manage contracts
- Oversee banquet event orders, A/V, hotel room blocks, invitation and guest management, day-of logistics for supporting staff, liaise with sponsors and manage overall vendor relations
- Coordinate logistics for the MLBPAA Alumni Day Series (reunion events):
- Manage invitations, registrations, RSVPs, event correspondence, day-of materials, ticket distribution, banquet event orders, execute day-of event (set-up/tear-down), and post-event surveys
Qualifications & Preferred Skills:
- Ability to travel and work flexible hours as needed
- Bachelor’s degree in a related field
- Fluent in Spanish strongly preferred
- Experience in professional sports, events, or nonprofit settings a plus
- Experienced with hotel contracts and negotiating, meeting planning and product ordering
- Blackbaud experience preferred (Raiser’s Edge & Luminate Online) or equivalent
- Proficient in Microsoft Office Suite
- Strong organizational and project management skills with attention to detail
- Excellent presentation and interpersonal skills
- Self-motivated, collaborative, and able to thrive in fast-paced environments
- Positive attitude and works well both independently and collaboratively
- Ability to lift/move event materials and boxes as needed
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
