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Manager, Events & Member Engagement

MLBPAA - Manager
Colorado Springs · CO · Hybrid
Event Operations/Management · Business Development · Marketing
$55,000 - $60,000 / year
About the Role
The MLBPAA is seeking a Manager of Events and Member Engagement to lead high-impact programs and events that connect former MLB players, their families and fans nationwide. This role is at the center of the member and donor experience driving growth, shaping engagement strategies, and executing events. This role will report to the Sr Director of Membership & Development and COO. MLBPAA’s headquarters is in Colorado Springs, CO and on a hybrid schedule: start 5 days in-office, transition to 3 days per week in-office. Remote employment will be considered. 

MLBPAA Benefits & Perks
  • Salary range: $55,000 – $60,000
  • Employer-paid medical, dental, and vision (after 60 days)
  • Employer-paid life insurance, short-term disability, and long-term disability coverage
  • 401(k) and Roth 401(k) retirement plans with employer match
  • Unlimited PTO and paid holidays
  • Employee wellness program
  • MLB game tickets
  • Additional benefits including LifeLock, tuition reimbursement, and more!
 
Why This Role Stands Out
  • Work directly with former Major League Baseball players and industry partners
  • Lead national events and alumni experiences
  • Shape and grow the MLBPAA Clubhouse App
  • Own and expand revenue-driving programs
 
What You’ll Do – Events & Programs
  • Plan and execute department events and meetings (Career Development Summit, Desarrollo Profesional, annual meetings, etc.):
    • Create RFPs, track proposals and draft agreements, and manage contracts 
    • Oversee banquet event orders, A/V, hotel room blocks, invitation and guest management, day-of logistics for supporting staff, liaise with sponsors and manage overall vendor relations
  • Coordinate logistics for the MLBPAA Alumni Day Series (reunion events):
    • Manage invitations, registrations, RSVPs, event correspondence, day-of materials, ticket distribution, banquet event orders, some day-of responsibilities (set-up/tear-down), and post-event surveys 
 
What You’ll Do – Membership & Engagement
  • Manage membership and development operations, including solicitation and retention efforts:
    • Cultivate & maintain relationships and provide exceptional customer service 
    • Develop and execute membership strategies with continuous evaluation
    • Enhance and manage membership benefit offerings, including print and digital catalogs
    • Develop and manage fundraising campaigns (annual appeal, Giving Tuesday, year-end, etc.)
  • Grow the MLBPAA Clubhouse app for alumni and spouses with engaging content 
  • Manage The Wives Club program
    • Cultivate and maintain relationships, manage benefit offerings, including an e-newsletter and events, develop recruitment and renewal strategies, and continuously evaluate to ensure member satisfaction 
  • Facilitate bilingual (Spanish/English) communications 
  • Assist with general support for Membership & Development department
 
Qualifications & Preferred Skills:
  • Ability to travel and work flexible hours as needed
  • Bachelor’s degree in a related field
  • Fluent in Spanish strongly preferred
  • Experience in professional sports, events, or nonprofit settings a plus
  • Experienced with event contracts and negotiating, meeting planning and product ordering
  • Blackbaud experience preferred (Raiser’s Edge & Luminate Online) or equivalent
  • Proficient in Microsoft Office Suite
  • Strong organizational and project management skills with attention to detail
  • Excellent presentation and interpersonal skills
  • Self-motivated, collaborative, and able to thrive in fast-paced environments
  • Positive attitude and works well both independently and collaboratively
  • Ability to lift/move event materials and boxes as needed

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Why do you have interest in this position and working for the MLBPAA?

  2. Would you prefer to work remotely or within the MLBPAA's headquarters in Colorado Springs, CO?

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