Ticket Department Game Day Intern with Cincinnati Reds in Cincinnati · OH

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Internship: Internship

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Department: Ticket Sales & Service

Job Title: Ticket Department Game Day Intern

Reports To: Single Game Ticketing Coordinator

FLSA: Hourly, Non-Exempt

*Applications will be reviewed beginning the week of December 9.*

The Cincinnati Reds Ticket Department is seeking several dedicated individuals to join our gameday team for the 2020 baseball season. Gameday Interns will assist sales and service staff to meet and exceed department expectations. Internships begin in March 2020 and will run through September 2020.

Essential Duties and Responsibilities may include:

Selling and promoting all Cincinnati Reds ticket programs including season tickets, group tickets, theme package tickets, Reds Consumer Clubs and All You Can Eat Passes
Assisting with planning and execution of all Ticket Department events, including set up, event logistics and post event recaps
Performing gameday responsibilities including in-seat visits, escorting VIPs to pregame activities and events, and assisting with guest services.
Providing an exceptional experience for guests at Great American Ball Park
Gaining knowledge of products and overall ticketing business
Working on a computerized ticketing system
Tracking and record daily sales and payments
Promoting Reds ticket programs and consumer clubs at non-gameday events.
Performing other duties as assigned.

Knowledge, Skills and Abilities:

Currently pursuing, or have achieved, an undergraduate or graduate degree in Sports Management, Business or related field preferred.
Must have knowledge of Microsoft Office applications (Word, Excel, Outlook) and internet applications.
Excellent oral and written communication skills. Good grammar, voice and diction.
Ability to learn quickly, adapt to changing situations as necessary and resolve guest issues in real time.
Ability to understand products and services, research and communicate information in a fast-paced environment.
Flexibility in scheduling is required and will involve evenings, weekends and holidays (up to 40 hours per week)

Physical Demands:

While performing the duties of this job, the employee is required to sit; use hands; reach with hands and arms; talk or hear; occasionally lift.

Work Environment:

Work is performed in a typical interior/office work environment and in a “game-day” environment with responsibilities where the employee may be exposed to weather conditions prevalent at the time.
Hours may include nights, weekends and holidays.

Please Note:

This is a seasonal, internship opportunity and no benefits will be provided.
Paid interns are paid a minimum wage according to state law.
Multiple internships are available for either Office or Game Day positions

Expectations:

Adhere to Cincinnati Reds organization policies and procedures.
Act as a role model within and outside the Cincinnati Reds organization.
Performs duties as workload necessitates.
Demonstrate flexible and efficient time management and ability to prioritize workload.
Meet department productivity standards.

Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above are, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you be available to work a flexible schedule, including nights, weekends, and holidays from March-September of 2020?

2. Do you have experience with Tickets.com ProVenue or Microsoft Dynamics CRM?

3. Are you available to commit to work 50-75% of Reds home games?

Job Questions:

How did you hear about this job?
Will you be available to work a flexible schedule, including nights, weekends, and holidays from March-September of 2020?
Do you have experience with Tickets.com ProVenue or Microsoft Dynamics CRM?
Are you available to commit to work 50-75% of Reds home games?

Apply now

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