Have you ever dreamed of working in professional sports? When you see a packed stadium on TV, do you imagine how amazing it would be to help create that electric atmosphere? Would hearing the roar of a crowd you helped bring to the ballpark give you goosebumps? If so, the York Revolution wants you on our team!
We’re one of the most recognized professional sports teams in Central Pennsylvania and a destination for not only sporting events but also celebrations, festivals, events, and much more. Our facility is viewed as one of the gems of our industry. We have a dynamic team dedicated to making “best day evers” for our fans. We have employees with longevity in a business where that’s unusual.
About the Internship
As a member of our intern team, you’ll work alongside full-time team members and take on meaningful responsibilities that directly impact the success of the season. In addition to ticket office-based projects, interns gain hands-on experience by working home games and applying what they’ve learned to real game day situations. This includes providing customer service to fans, assisting in ticket office operations, and helping deliver a safe, fun, and memorable experience for everyone who walks through our gates.
- Duration: Approximately May 11 – August 23
- Compensation: College credit
- Eligibility: Current college students
- Housing: Not provided, but we will assist interns in finding housing and/or roommates if needed
Key Responsibilities
- Conduct ticket sales at the Shipley Energy Ticket Office using the Glitnir Ticketing system, while learning the Revolution’s full ticket inventory and upselling opportunities to maximize revenue.
- Assist with the sales process for 2025 ticket packages, including 10-game memberships, Silver Slugger memberships, and voucher packs.
- Support the business operations of the ticket office by completing nightly reconciliations and assisting in scheduling and managing hourly staff.
- Manage will call and complimentary ticket requests in an accurate and timely manner.
- Provide excellent front-of-house service by answering inbound calls, returning voicemails, welcoming guests, and handling deliveries.
- Operate the point-of-sale system in the First Capital Federal Credit Union Team Store and contribute to retail operations as needed.
- Assist with game day operations at WellSpan Park and perform other duties as assigned to ensure a seamless fan experience.
- All team members of the York Revolution contribute to event operations, which includes some physical tasks as part of creating the best fan experience possible.
What We’re Looking For
- A friendly, customer-focused individual who enjoys creating positive experiences for fans and guests.
- Someone detail-oriented and organized, able to handle ticketing, reporting, and reconciliation with accuracy.
- A motivated learner eager to gain hands-on training in the team’s ticketing system, sales process, and daily operations.
- A reliable team player who thrives in a fast-paced environment and can balance office tasks with game day responsibilities.
Why Join Us?
This internship is a unique opportunity to gain firsthand experience in ticket office operations, customer service, and sports business, all within a fun and engaging environment.
York Revolution interns have used their experience with us to launch great careers both in sports and other fields.
The York Revolution is an equal opportunity employer and encourages applicants from all backgrounds and experiences.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
