Summary
As the Event Coordinator, you will be responsible for assisting the Event Operations Manager with the planning, organization and execution of all non-game-related stadium events. These duties include management of logistical aspects, budgeting, vendor relations, and coordination of in-house elements like catering and set up.
Essential Functions and Responsibilities
- Assist with the planning, promotion, service, execution, and supervision of all non-game related events.
- Including set up and tear down.
- Ensure all documentation specific to an event (“Event File”) is complete, distributed, and logged appropriately.
- Develop event concepts, themes, timelines, field & room layouts.
- Manage client expectations and address needs as they arise.
- Track expenses and ensure cost-effectiveness.
- Provide regular updates on event progress.
- Coordinate catering and audio-visual needs with the appropriate departments.
- Provide detailed timeline of events to all departments.
- Produce signage.
- Schedule and supervise seasonal/part time support staff in accordance with event needs.
- Analyse challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives.
- Investigate and resolve event related complaints in a professional manner ensuring customer satisfaction.
- Conduct post-event evaluations and collect feedback.
- Manage special projects, both self-initiated and assigned, by establishing and maintaining connections internally and externally.
- Assist in the management of vendor relationships.
- Assurance of timely delivery of services.
- Managing payments.
- Attend weekly meetings to discuss details and necessary information needed for each event.
- Ensure safety regulations and emergency preparedness standards.
- Please note, a job profile is designed to cover activities, duties and responsibilities required on a regular basis. Other duties and/or responsibilities may be assigned with or without notice.
Qualifications
- Strong organizational and multitasking skills.
- Excellent communication and people skills.
- Problem-solving and conflict resolution skills.
- Ability to work under pressure and meet deadlines.
- Attention to detail and ability to manage budgets.
- Knowledge of event planning best practices.
- Creativity and ability to develop innovative event concepts.
- Adaptability and flexibility. Due to the nature of the position, you will be required to work a flexible schedule: including unique events, non-game day events, evenings, weekends, and holidays as needed. Advanced notice will be given.
Education & Experience
- Bachelor’s degree in related field (eg. Sports administration, operations, event management, recreation/facility management). Or equivalent and related work experience.
- Minimum 3 years’ experience in facility or unique events environment; sports or entertainment experience preferred.
- Strong verbal and written communication skills.
- Must be able to demonstrate (by way of example and/or experience) an elevated level of organization, resourcefulness, and attention to detail.
- Motivated initiative-taker who possesses the ability to work both independently and an integral member of a team.
- Ability to manage multiple projects and meet deadlines.
- Creative, energetic individual who can develop and maintain good relationships with clients, sponsors, and staff members.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
