• Health benefits that start your first day of employment (Medical, Dental, Vision)
• Generous 401K plan
• Employee Assistance Program
• 13 paid holidays
• Paid Vacation
• Sick days (6)
• Extended Holiday Break
• Paid Parental Leave (12 weeks)
• Team Shop Discount
• Free Gym Membership
• Complementary tickets to Diamondbacks home games
• Free parking

Job Purpose

Under the supervision of the Shift Supervisor, Patrol Officer I’s are responsible for providing physical security, property protection and life safety. POIs are also responsible for assisting with investigations and aiding in routine and emergency situations. Officers must be familiar with navigating the stadium and operating procedures of various posted and mobile positions.

Essential Job Responsibilities and Duties:

• Conduct multiple foot/cart patrols of the stadium.
• Open and secure doors throughout the stadium as requested.
• Investigate suspicious activity, violations of organizational policy and criminal behavior/activity.
• Respond to alarms and emergencies in a timely and efficient manner.
• Assist staff and guests during emergencies, including assisting in evacuations.
• Work static/fixed posts.
• Conduct vehicle inspections including vehicle undercarriages.
• Conduct bag and personnel screening including the use of Ceia OpenGate and hand-held metal detectors.
• Perform access control and credential checking at B5, B6 and B7 posts.
• Efficient and consistent use of the Sign-in Log during check-ins at fixed posts.
• Conduct multiple observations when posted at B5, B6, B7 posts.
• Complete accurate and timely reports and paperwork.
• Provide assistance, directions and information to guests and staff.
• Enforce facility and department policies and procedures as well as the guest code of conduct.
• Adhere to all appearance and uniform standards.
• Other duties as assigned.

Knowledge, Skills, Abilities:

• Excellent written and verbal communication skills.
• Basic computer skills including proficiency in Microsoft 365 including (Word, Outlook and Teams).
• Basic skills with Raven Controls and Titan HST systems.
• Strong ability to work well with co-workers and supervisors in a team environment.
• Knowledge of basic security and investigative procedures, tactics, and techniques.
• Ability to perform all physical requirements of the position.
• Maintain a neat, professional appearance.
• Friendly, outgoing professional demeanor/attitude.
• Bilingual-English/Spanish preferred.
• Flexible schedule with the ability to work various shifts including nights and weekends.
• History of reliability and accountability.
• Ability to pass required training within specified time periods after hire date.

Experience/Education Requirements:

• 1-2 years of security experience.
• Prior military, corrections, law enforcement or security experience preferred.
• Experience in large venue, or special event security preferred.
• Valid Arizona Driver’s License.
• First Aid/CPR/AED Certification (within six months of hire).
• Axon Body Worn Camera Training (within 30 days of hire).
• Golf Cart Safety Training (within 30 days of hire).
• Raven Controls Knowledgebase Training:
  • Filtering & Searching Main Log Page.
  • Main Log Page.
  • Editing Notes.
  • Create A Note.
• Additional training as assigned at the direction of the Manager, Security Operations & Development.

Physical Requirements:

• Visual acuity.
• Dexterity to handle radios, vehicle screening mirrors, hand wands and other essential equipment.
• Ability to lift items weighing 25 pounds or more such as barricades, boxes, bags, etc. and carry them over reasonable distances without assistance.
• Ability to apply the use of force continuum to deescalate a situation or defend themselves and others.
• Ability to conduct multiple foot patrols of the stadium over long periods of time without assistance and in all weather conditions.
• Ability to stand at fixed posts for several hours at a time in all weather conditions.
• Subject to reaching, twisting, and kneeling to perform the essential functions of the job.
• Ability to reach all areas of the stadium by climbing stairs and ladders without assistance.
• Ability to respond to emergencies in a timely manner without assistance.
• Ability to work in large crowds and loud environments.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.