Who We Are

Arizona is the culmination of new people, cultures, businesses, and sports. For people and businesses, settling into a new environment takes time and effort, let alone sports teams. It can take years, sometimes decades, for fans to get behind a new sports franchise. The Diamondbacks took on this task when we were born into the National League in 1998. However, we were quick to captivate the love and attention of Arizonan’s everywhere. As the quickest expansion team in MLB history to capture the sports highest honor, the World Series, we also captured the memories and love of many fans in an incredibly emotional 2001 championship. These types of memories are what we strive to reproduce each season on the field, and in any other association of our brand. Being a part of our fan’s lives is something we cherish and place an enormous value on.

Our Mission

The mission of the Arizona Diamondbacks is to provide industry-leading entertainment in a clean, safe and family friendly environment and to make a positive impact on its fans and civic partners by focusing on team performance, fan experience, financial efficiency, workplace culture, and community contribution.

 In doing so, the organization will consistently compete for championships, treat its customers to quality service and entertainment, invest in its product, employees and fans, and establish and maintain a position of leadership in the community.

Our Culture

As a Team Player you will find that our culture is built on support, respect and trust that leads to a positive and productive work environment.  We value each other's talents and dedication to create a prideful sense of unity. Our unique and versatile mindset allows us to be at the forefront and serve as pioneers and leaders in the industry.  We empower each other to be the best. Our potential is endless, and we will continually strive to be innovative in every facet. Our passion is shown in our commitment to help everyone including our partners, neighbors, fans, and community. We are more than just employees: we are family. 

Job Purpose

Under the supervision of the Security Manager, Event Security Officers are responsible for providing physical security and crowd management for events held at Chase Field.  Event Security Officers conduct patron screening, access control, enforce venue policies and respond to/assist in emergency situations.

Essential Job Responsibilities and Duties:

• Conduct personnel screening in accordance with facility and league policies.  This includes operating handheld and walk through metal detectors as well as performing searches of personnel and their belongings
• Conduct vehicle inspections including vehicle undercarriages
• Perform access control and credential checking
• Enforce facility and league policies and procedures as well as the guest code of conduct
• Conduct multiple foot patrols of the facility
• Work static/fixed posts
• Respond to emergencies in a timely and efficient manner
• Protect facility and organization assets
• Assist staff and guests during emergencies including assisting in evacuations
• Complete accurate reports and paperwork including incident and medical reports
• Provide assistance, direction and information to guests and staff
• Adhere to all appearance and uniform standards
• Provide industry best guest experience
• Other duties as assigned

Knowledge, Skills, Abilities:

• Basic reading and writing skills
• Basic computer skills
• Strong ability to work well with co-workers and supervisors in a team environment 
• Maintain a neat, professional appearance
• Friendly, outgoing personality
• Bilingual-English/Spanish preferred
• Ability to perform all physical requirement of the position

Experience/Education Requirements:

• Prior military, corrections, law enforcement or security experience
• National Center for Spectator Sports Safety and Security (NCS4) Certified Sports Venue Staff (CSVS) Certification (provided as part of onboarding)
• First Aid/CPR/AED certification preferred
• NIMS and ICS Training preferred

Physical Requirements:

• Visual acuity
• Dexterity to handle radios, vehicle screening mirrors, hand wands and other essential equipment
• Ability to lift items weighing 25 pounds or more such as barricade, boxes, bags, etc. and carry them over reasonable distances without assistance
• Ability to defend themselves and others
• Ability to conduct multiple foot patrols of the facility over long periods of time without assistance and in all weather conditions
• Ability to stand at fixed posts for several hours at a time in all weather conditions
• Subject to reaching, twisting and kneeling to perform the essential functions of the job
• Ability to reach all areas of the facility by climbing stairs and ladders without assistance
• Ability to respond to emergencies in a timely manner without assistance
• Ability to assists guests and staff in emergencies, including pushing wheelchairs and/or picking up, dragging or otherwise moving persons in distress.
• Ability to work in large crowds and loud environments

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.