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New Business Consultant - Arizona Diamondbacks (Phoenix, AZ 85004 · AZ)

Arizona Diamondbacks jobs
Sports Jobs in Phoenix, AZ 85004 · AZ
Ticket Sales and Services: Ticket Sales
Job Purpose
The Arizona Diamondbacks are seeking the next generation of aspiring sport sales leaders to join their revitalized New Business Team program. This position requires participation in a sport sales program that will focus on the developing the skillset needed to become a full menu ticket sales professional, while simultaneously having a focus on the individual’s career and personal growth. This program is intended to educate and develop entry level sellers to effectively generate ticket revenue through the sale of full season, partial season, group outing and luxury suite packages; utilizing tools such as phone calls (inbound and outbound), email marketing, social media marketing, prospecting resources, and more to generate face-to-face appointments with consumers and businesses. Through completion of this program, successful New Business Consultants will have the skillset necessary to merit consideration for a promotion to a senior sales role in the sports industry. 
 
Responsibilities
  • Sell full season packages, partial season packages, group outings and single-game luxury suite outings 
  • Effectively service and renew mini-plan packages at a high percentage 
  • Make 100 outbound touchpoints daily via phone calls, email marketing, social media marketing, and more
  • Set appointments and give tours at the ballpark with potential customers with the intent to close business 
  • Answer inbound single game ticket calls with the ability to service and up-sell customers into ticket packages, group outings and luxury suite outings
  • Work games, nights, weekends, and holidays as assigned (answering phones, managing sales tables, prospecting events)
  • Represent organization at offsite events promoting ticketing initiatives
Prospect and qualify business and group clients in the community alongside provided leads
  • Maintain diligent and concise records of all client interactions in client relationship manager (CRM) system
  • Assist in customer service initiatives such as member events, mailing products, etc. 
  • Actively attend and participate in weekly sales trainings and role-play sessions 
  • Meet and exceed weekly and monthly sales goals as set by manager 
  • Support teammates and work together to achieve team success

Qualifications
  • Bachelor’s degree in Business, Sport Management, Marketing, or related field 
  • Strong organizational and communication skills 
  • Excellent customer service skills 
  • Ability to manage a flexible schedule, including nights, weekends and holidays as assigned
  • Desire to be a sports industry leader 
  • Ability to work effectively in a team setting to accomplish a shared goal
  • Openness to learning and ability to apply coaching and other feedback to daily tasks and responsibilities
  • Basic computer software knowledge (Microsoft Word, Excel, etc.)
  • Commitment to personal integrity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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