Who We Are

Arizona is the culmination of new people, cultures, businesses, and sports. For people and businesses, settling into a new environment takes time and effort, let alone sports teams. It can take years, sometimes decades, for fans to get behind a new sports franchise. The Diamondbacks took on this task when we were born into the National League in 1998. However, we were quick to captivate the love and attention of Arizonan’s everywhere. As the quickest expansion team in MLB history to capture the sports highest honor, the World Series, we also captured the memories and love of many fans in an incredibly emotional 2001 championship. These types of memories are what we strive to reproduce each season on the field, and in any other association of our brand. Being a part of our fan’s lives is something we cherish and place an enormous value on.

Our Mission

The mission of the Arizona Diamondbacks is to provide industry-leading entertainment in a clean, safe and family friendly environment and to make a positive impact on its fans and civic partners by focusing on team performance, fan experience, financial efficiency, workplace culture, and community contribution.

 In doing so, the organization will consistently compete for championships, treat its customers to quality service and entertainment, invest in its product, employees and fans, and establish and maintain a position of leadership in the community.

Our Culture

As a Team Player you will find that our culture is built on support, respect and trust that leads to a positive and productive work environment.  We value each other's talents and dedication to create a prideful sense of unity. Our unique and versatile mindset allows us to be at the forefront and serve as pioneers and leaders in the industry.  We empower each other to be the best. Our potential is endless, and we will continually strive to be innovative in every facet. Our passion is shown in our commitment to help everyone including our partners, neighbors, fans, and community. We are more than just employees: we are family. 

D-backs Authentics Retail Associate

Summary:

The Arizona Diamondbacks team is looking for personable, motivated retail associates to join our D-backs Authentics team for the 2023 regular season and potential post-season games at Chase Field.

Essential Duties and Responsibilities:

• Communicate the details of the MLB authentication program with fans at D-backs games
• Accurately handle the sale of game-used and team-issued merchandise, following program requirements
• Answer questions fans may have about game-used and team-issued merchandise
• Maintain a clean and organized retail environment
• Assist full-time Authentics staff with pricing structures and merchandising ideas

Qualifications/Education Required:

• Must have a High School Diploma or equivalent education
• Prior experience handling cash and credit card sales
• Ability to interact positively with a large fan base
• Must be detail-oriented and have strong organizational skills
• Above average verbal communication skills
• Knowledge of Major League Baseball teams, players and events
• Strong sales skills

Other Qualifications:

• Candidates must be willing to work Nights, Weekends and Holidays if necessary
• Ability to work at least 50% of the regular season games at Chase Field (approximately 40 games between April 6 and October 1)

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.