This position is responsible for attracting and developing relationships with clients and promoting event sales across all event spaces, as well as plan public events within the stadium to promote the Kansas City Monarchs mission of improving the quality of life in our community. The position is also responsible for coordinating logistics and acting as a liaison between the client and each venue’s respective staff members to ensure excellent customer service. The Events Representative will provide oversight of necessary systems in place to assure users expectations are met and provide leadership for each of the venue managers. The primary role of this person will be to generate revenue and margin for The Studer Family of Companies event spaces.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsible for generating revenue through outside sales for all of KC Monarchs event spaces
Work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for their organization
Build long-term relationships with new and existing customers
Promote the company’s products/services addressing or predicting clients’ objectives
Find potential new customers, present to them, ultimately convert them into clients, and continue to grow business
Manage existing clients and ensure their event needs are satisfied by working with the onsite event coordinators
Call on clients, often being required to make presentations on solutions and services that meet or predict their clients’ future needs
Develop our event portfolio for each venue
Hire, train, educate, and manage staff on proper event procedures and coordination activities
Create new ideas for events
Negotiate and create sales presentations
Responsible for all contracts
Book venues and negotiate fees
Drive attendance to the event through intercompany promotional tactics
Conduct research to identify new markets and customer needs
Promote the event using flyers, cold calling, and social media as examples of ways to spark attention
Calculate budgets and adjust when necessary
Analyze event performance and prepare metrics presentation
Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives
Use appropriate judgment in upward communication regarding department or employee concerns
Perform all other duties as requested or directed

Requirements

Knowledge, Skills, & Abilities

Maintain professional attitude and appearance at all times
Excellent communication and negotiation skills
Proven sales track record and marketing experience required
Ability to build rapport and long-term relationships
Knowledge of all company’s products and services
Must have excellent time management and planning skills
Ability to direct the work of others
Knowledge of food and restaurant environments and event planning
Well-organized and detail-oriented with all guest services
Proficiency in Microsoft Office
Required to stand, walk, and lift items (up to 30 pounds) on a regular basis
Ability to work independently and as part of a team

Education & Experience

Bachelor's degree and three to five years of related experience and/or training, or equivalent combination of education and experience.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The key physical requirements of this position include the ability to walk and stand for an extended period of time, lift up to 30 pounds, and the use of standard kitchen and office equipment including computers.

Position Type & Expected Hours of Work

This is a regular, full-time, nonexempt position. Days and hours will vary to include evening and weekend work according to business needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

The Kansas City Monarchs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.