SUMMARY 
Under the direction of the Business Manager, this position provides administrative support for all levels of location staff. The Administrative Assistant is responsible for assisting in daily office needs and managing and distributing information among necessary internal and external customers. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned.
Administrative Responsibilities:
1.    Answers incoming telephone calls, determines purpose of callers and forwards calls to appropriate personnel or department. 
2.    Works collaboratively with others in the accomplishment of joint tasks and common objectives. 

3.    Assists senior staff with all administrative activities as requested with little direction.

4.    Performs other clerical duties as needed, such as filing, photocopying, and collating.
5.    Creates and maintains databases and spreadsheet files. 
Ticketing Related Responsibilities:

1.    Assists in the overall operation of the ticket office by answering ticket questions over the phone.

2.    Assists in selling tickets and is responsible for proper cash and CC handling procedures.

1.    Assists with minor marketing tasks; distribution of marketing materials, the collection of marketing data as it relates to ticket sales by demographic or other targeted data collection initiatives.   

2.    Composes and prepares confidential correspondence, reports, and other complex documents as directed.
3.    Dedicated to meeting and/or exceeding the expectations and requirements of internal and external customers
4.    Consistently exhibits courteous, respectful, non-defensive and appropriate communications and presents information in a concise and understandable format
5.    Attendance during regularly scheduled hours and weekend or holidays as event schedule demands.

SUPERVISORY RESPONSIBILITIES 
This position does not have any direct supervisory responsibility. Intermittent event related supervisory tasks may be assigned. 

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    A basic knowledge of business management practices and procedures.
2.    Ability to exercise sound judgment and make proper decisions in handling incidents at all types of events.
3.    Ability to communicate in a clear and concise manner, both orally and in writing.

EDUCATION and/or EXPERIENCE 
1.    High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
2.    Experience working in a computer network environment utilizing Microsoft Word and Excel programs.
3.    Demonstrated knowledge of computerized ticketing systems; accounting and finance procedure including record keeping and reconciliation.
4.    Able to work flexible schedules including evenings, weekends, and holidays.

 LANGUAGE SKILLS 
1.    Ability to write reports, business correspondence
2.    Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
3.    Ability to speak and understand English.

MATHEMATICAL SKILLS
1.    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
2.    Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY 
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form;  ability to remember previously learned material such as specifics, criteria, techniques, principles, and procedures ;  ability to grasp and interpret the meaning of material;  ability to use learned material in new and concrete situations;  ability to break down material into its component parts so that its organizational structure can be understood; ability to recognize casual relationships, disseminate between behavior mechanisms, and identify elements that are relevant to the validation of a judgment;  ability to put parts together to form a new whole or proposed set of operations; ability to relate ideas and formulate hypotheses;  ability to judge the value of material for a given purpose on the basis of consistency, logical accuracy, and comparison to standards; ability to appraise judgments involved in the selection of a course of action; ability to identify choices and potential outcomes, determine importance of outcomes, combine information to prioritize options and make decision based on best and most important choice.  

CERTIFICATES, LICENSES, REGISTRATIONS
1.    None specified for this position.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    While performing the duties of this job, the employee is regularly required to talk or hear.
2.    The employee frequently is required to sit and reach with hands and arms.
3.    The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.
4.    The employee must occasionally lift and/or move up to 25 pounds.
5.    Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.
2.    The noise level in the work environment is usually moderate; however, during some events, can become quite loud.

VenuWorks is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.