JOB DESCRIPTION
EVENT MANAGER
SUMMARY
The Pelham Civic Complex & Ice Arena is looking for a highly organized, creative, and proactive Event Manager to join our close-knit team. You will be responsible for the planning, coordination, and execution of a variety of events, banquet hall rentals, corporate functions, and community gatherings. In our small company environment, you will take on a variety of responsibilities and work closely with various departments to ensure the success of each event.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Plan and manage all aspects of events from start to finish (concept, logistics, execution, and post-event follow-up), ensuring seamless operations and customer satisfaction.
- Serve as the primary point of contact for clients and vendors.
- Coordinate with internal teams regarding all event-related matters.
- Oversee scheduling, room setup, staffing, security, and technical requirements for each event.
- Ensure compliance with safety, health, and facility policies during all events.
- This position requires flexible hours with the ability to work evenings and weekends when needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- Bachelor's degree in hospitality management, event management, business, or related field preferred.
- Experience of 2+ years in event planning or in the customer service industry recommended. Training will be provided.
- Strong leadership, communication, and interpersonal skills.
- Ability to manage multiple events and deadlines simultaneously.
- Basic knowledge of business management practices and procedures.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides); knowledge of event management tools is a plus.
- Skilled in data entry and management, with experience organizing and maintaining databases.
LANGUAGE SKILLS
- Ability to speak and understand English.
- Ability to read and comprehend simple instructions, customer correspondence, and memos.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Ability to apply concepts of basic math on an Excel spreadsheet, calculator, 10-key adding machine, or cash register.
REASONING ABILITY
Demonstrates critical thinking and makes sound decisions in a fast-paced environment. Ability to apply common sense understanding to carry out instructions in written or diagram form. Ability to remember previously learned material such as specifics, criteria, techniques, principles, and procedures. Must be able to analyze information, evaluate options, and solve problems efficiently and effectively.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this role, the employee frequently sits, uses their hands to handle or feel objects, reaches with hands and arms, and communicates through speaking and hearing.
- The employee is occasionally required to stand and walk.
- The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
Generally moderate noise levels, with occasional loud noises during events. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
WHY JOIN US?
This is a Part-Time position, with high potential for a transition to a full-time position within the company, compensated based on experience. Be part of a collaborative team where your ideas and efforts directly drive our success. Enjoy a flexible and creative work environment and the opportunity to grow your role as the company scales.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. This is not an all-inclusive list of responsibilities, duties, and skills required of personnel so classified.
