Join our team as a Part-Time Event Staff member at VenuWorks of Jefferson City Missouri! We're looking for enthusiastic individuals to help create memorable experiences for our guests at a variety of concerts, theatrical performances, and special events. If you have a passion for live entertainment and enjoy working in a dynamic, fast-paced environment, we encourage you to apply.
SUMMARY
The Part-Time Event Staff is responsible for ensuring the safety, security, and positive experience of all patrons, artists, and staff during events. This role involves monitoring various venue areas, enforcing policies, providing assistance, and contributing to a welcoming and secure environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide guests with accurate event and venue information and directions.
- Monitor designated venue entry points, backstage, and front-of-house areas.
- Enforce venue policies and procedures to ensure a safe and enjoyable environment for all.
- Identify and address prohibited items or behaviors in accordance with venue guidelines.
- Secure door entrances, exits, and restricted areas to prevent unauthorized access.
- Maintain clear aisles and pathways for safe and efficient patron movement.
- Assist patrons with seating, wayfinding, and general inquiries, providing excellent customer service.
- Collaborate with other event staff, security, and management to respond to incidents and ensure overall safety.
- Report maintenance issues, safety hazards, and incidents promptly to appropriate staff.
- Assist with emergency procedures, including evacuations, as directed.
- Interact professionally and courteously with artists, performers, and all guests.
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- High School diploma, GED, or equivalent.
- Customer service experience preferred.
SKILLS and ABILITIES
- Excellent customer relations and communication skills with a friendly and professional demeanor.
- Ability to maintain a composed presence in a fast-paced, dynamic environment.
- Ability to work effectively as part of a team and collaborate with co-workers.
- Strong observational skills and attention to detail.
- Ability to enforce policies and procedures consistently and respectfully.
- Problem-solving skills and ability to respond calmly to various situations.
LANGUAGE SKILLS
- Ability to speak and understand English clearly.
- Ability to read and interpret documents such as instructions, policies, and procedures.
- Ability to deal effectively and courteously with the general public.
AVAILABILITY
- Must have a flexible schedule and willingness to work primarily nights and weekends, and occasionally holidays, based on event schedules.
OTHER REQUIREMENTS
- Reliable method of communication for scheduling and urgent contact.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
- While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, and talk or hear.
- The employee frequently is required to use hands to finger, handle, or feel.
- The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally exposed to various temperatures and elevated noise levels, depending on the nature of an event.
- Must be able to remain at the assigned position until properly relieved or dismissed.
VenuWorks of Jefferson City Missouri is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
