Join our team as a Part-Time Concessions Stand Attendant and play a vital role in enhancing the guest experience at various events hosted by VenuWorks of Jefferson City Missouri. You will be responsible for providing excellent customer service, serving food and beverages, and ensuring a positive and efficient concessions operation. If you are energetic, customer-focused, and thrive in a dynamic environment, we encourage you to apply.
SUMMARY
The Part-Time Concessions Stand Attendant is responsible for providing exceptional customer service while accurately and efficiently serving food and beverage products to patrons. This role requires attention to detail, adherence to sanitation and alcohol service guidelines, and the ability to work effectively in a fast-paced event environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
- Greets guests approaching stand.
- Acquaints guests with items for sale and uses suggestive selling techniques.
- Serves food and beverage items in correct proportions, following proper sanitation guidelines.
- Serves alcoholic beverages responsibly, requests identification, adhering to all venue and company alcohol service policies and procedures.
- Expedites all orders for cashiers in a fast-paced environment.
- Participates in set-up of stand, arranges inventory and notifies Stand Lead Supervisor of any inventory deficiency or shortages.
- Performs ongoing clean-up duties in the stand to maintain the quality appearance of the work area, including equipment.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- High School diploma, GED, or equivalent.
- Customer service experience desired.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
CERTIFICATES, LICENSES, REGISTRATIONS
- Reliable method of communication for scheduling and urgent contact.
- Ability to successfully complete training to be ServSafe certified through the National Restaurant Association.
- Ability to be T.I.P.S. trained through a venue-approved vendor.
LANGUAGE SKILLS
- Ability to speak and understand English.
- Ability to deal effectively and courteously with the general public.
REASONING ABILITY
- Ability to maintain a calm, composed presence in an often fast-paced environment where multiple tasks, events, and stimuli may occur simultaneously.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to remember previously learned material such as specifics, criteria, techniques, principles, and procedures.
- Ability to put parts together to form a new whole or proposed set of operations.
- Ability to identify choices and potential outcomes, determine importance of outcomes, combine information to prioritize options, and make decisions based on best and most important choice.
AVAILABILITY
- Must be available to work primarily nights and weekends, and occasionally holidays, as event schedules dictate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
- While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear.
- The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel.
- The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
- The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally exposed to hot and/or cold temperatures and elevated noise levels, depending on the nature of a particular event.
- While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock.
- The noise level in the work environment is usually moderate.
VenuWorks of Jefferson City Missouri is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
