SUMMARY
This part-time role provides custodial services across the venue complex, including administrative offices, theatres, dressing rooms, the lobby, and the ticket office. The position also supports general cleaning and maintenance duties during event hours.
SALARY: $17.00 Hourly - Non-Exempt
ESSENTIAL DUTIES include the following. Other duties may be assigned.
1. Deliver excellent customer service to guests, vendors, participants, and staff.
2. Work collaboratively with housekeeping teams and follow directions from lead staff for assigned tasks and events.
3. Perform general custodial and maintenance duties in restrooms, offices, seating areas, lobbies, and exterior spaces.
4. Clean and maintain back‑of‑house areas, garages, and workstations.
5. Support daily facility operations, including trash removal, restocking supplies, and addressing spills.
6. Conduct routine cleaning such as machine cleaning, washing, mopping, and spot cleaning.
7. Maintain supply rooms and equipment in an orderly, proper manner.
8. Complete tasks efficiently while meeting Fresno Convention & Entertainment Center quality standards.
9. Keep Supervisor and Manager updated on work order status.
10. Maintain a safe, clean, and secure work environment, report hazards promptly.
11. Work irregular hours, including evenings, weekends, and holidays, as required.
12. Follow all health and safety rules and adhere to company procedures.
SKILLS AND ABILITIES
1. Ability to read, write, and communicate clearly with colleagues and guests.
2. Strong written, verbal, and interpersonal communication skills.
3. Ability to interact effectively with staff at all levels, including management.
4. Capable of working independently or as part of a team.
5. Ability to work flexible hours, including nights, weekends, and holidays.
6. Maintain a professional appearance and strong work ethic.
7. Ability to pass a background check.
8. Ability to climb stairs, ladders, and similar equipment.
9. Ability to lift up to 50 lbs. unassisted.
10. Ability to stand for extended periods.
11. Ability to work in various weather conditions.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
· High school graduate or equivalent
· Minimum years of related work experience: 2 years
CERTIFICATES, LICENSES, REGISTRATIONS
1. Applicant must possess current, valid driver’s license and a current working telephone with a number that can be accessed by building management personnel for business contact purposes.
LANGUAGE SKILLS (at a minimum)
1. Ability to speak and understand English.
2. Ability to read and interpret documents such as instructions, policies and procedures.
3. Ability to maintain a calm, composed presence in an often fast-paced environment where multiple tasks, events and stimulus may occur simultaneously.
4. Ability to deal effectively and courteously with employees, management and the public.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
1. While performing the duties of this job, the employee is regularly required to reach with hands and arms, talk or hear.
2. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel.
3. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
4. The employee must regularly lift and/or move up to 50 pounds.
5. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee works in a standard office environment.
CONCLUSION
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. This is not an all-inclusive list of responsibilities, duties, and skills required of personnel so classified. Further, this job description is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of any employee under his/her supervision. I understand that employment is at the will of the employer and either the employer or the employee may terminate the employment with or without cause at any time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
