SUMMARY
Event Staff will greet patrons, check tickets, direct patrons to areas in the venue and be responsive to patron needs and behavior.
Essential Duties and Responsibilities include the following.
1. Projects professional appearance and manner.
2. Performs customer service duties: offering directions to various points of interest, including seats, restrooms, and concessions.
3. Scans tickets and provides data for Drop Count to the Box Office Manager.
4. Assists patrons to their proper seats and answer any questions.
5. Secures door entrances and exits.
6. Secures mixer, barricade, and helps with clearing and controlling aisles.
7. Keeps aisles and other areas clear.
8. Assists in inspection of items prohibited into the venue.
9. Monitors patron access areas and reports potential hazards to appropriate personnel.
10. Keeps unauthorized persons out or restricted areas.
11. Helps enforce venue policies/procedures.
12. Aids with patrons in emergency situations.
13. Other duties may be assigned.
Other Duties as required
1. Checks out/in uniforms and equipment.
2. Scans tickets and provides data for Drop Count to the Ticket Office Manager.
3. During events, monitors seating issues and reports problems to Operations Supervisor.
4. Helps strike chairs after events for special events.
5. Help clean up seated areas as needed.
6. Complete incident reports as required
7. Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
None.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires excellent skills in customer relations, communications and problem solving

* We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

VenuWorks of Evansville Indiana