SUMMARY
The Associate Executive Director works closely with the Executive Director in planning, directing and managing the day-to-day operations of Old National Events Plaza including front and back of house services, event production, stagehands, maintenance, engineering, custodial services, audio visual services, safety and security and emergency preparedness and associated personnel.  Responsibility further includes evaluation and recommendations to improve organizational administration, procedures, policies and programs.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.
1.     Assists the Executive Director in all phases of facility management.
2.     Ensure that all events are coordinated and executed in a professional manner.  Communicate with all parties involved and affected by events.  
3.     Liaison with ONEP tenants.  Manage on-going relationships and communication with tenants, touring staff and public for positive image.  Create systems for responding to customer inquiries.
4.     Provide direction and oversight of the hiring, training and scheduling of operation facility supervisors and managers, including cross-training to ensure appropriate coverage.  Plans and schedules levels of support according to event load.
5.     Oversees maintenance of the facilities, including development and monitoring of maintenance contracts with third party vendors.  
6.     Represent VenuWorks and Old National Events Center in meetings or conferences in a professional manner.
7.     Assembles information and conducts event settlements.
8.     Coordinates with the maintenance team that all physical plant systems within the facility are complete and operate correctly according to performance specifications.
9.     Reviews and modifies policies and procedures for facility services with appropriate approvals.
10.   Compiles the performance appraisals and salary recommendations on operations and event facility staff.
11.   Oversee operations, custodial, security and A/V services across the facility.
12.   Research, plan, spec, track, and coordinate all CIP funding projects.  With direction from Executive Director and received funds for the Vanderburgh County, plan and oversee improvement projects for the Old National Events Plaza.
13.   Oversee all Third-Party contractors for the facility and campus.  
14.   Performs other tasks as assigned by Executive Director

OTHER RESPONSIBILITIES
1.     Develop policy recommendations, changes in rental pricing and other programs for approval and implement same.
2.     Ensure proper communication between venue staff and user groups through ongoing written and verbal reporting.
3.     Responsible for proper financial procedures in purchasing and deposits including filling out Purchase Orders and processing invoices with Finance.
4.     Responsible for the cleanliness, maintenance and upkeep of all furniture, equipment, locker and meeting rooms, and general areas inside and outside of the venue.  This includes supervision of outdoor maintenance including grass cutting and snow removal.
5.     Perform other duties, functions and special projects assigned by the Executive Director and corporate staff of VenuWorks.
6.     Other duties as assigned.

 SUPERVISORY RESPONSIBILITIES 
Directly supervise full-time and part-time staff engaged in marketing, maintaining facilities and mechanical systems.  Carries out supervisory responsibilities in accordance with VenuWorks policies and applicable laws.  Responsible for interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding, disciplining in accordance with Human Resources, addressing complaints and resolving problems.

 

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1.     Able to work an event-driven schedule including days, nights, weekends, and holidays when applicable.  
2.     A demonstrated ability to follow directions and complete assigned tasks with a minimum amount of instruction and supervision is essential. 
3.     Ability to organize workflow and meet established deadlines.  
4.     Customer Focus:  Is dedicated to meeting and/or exceeding the expectations and requirements of internal and external customers. Maintains a professional appearance and presentation. 
5.     Integrity and Trust:  Is widely trusted and is seen as a truthful individual who keeps confidences, admits mistakes, doesn’t misrepresent him/herself and is highly respectful of others.
6.     Communication: Consistently exhibits courteous, respectful, non-defensive and appropriate communications. Presents information in a concise and understandable format.
7.     Teamwork: Works cooperatively with others in the accomplishment of joint tasks and common objectives.  Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.

EDUCATION and/or EXPERIENCE 
1.    Bachelor’s degree from four-year College or University in business administration, marketing, communications, public assembly management or related field with relevant experience required. 

2.    Minimum of seven (7) years of direct Supervisory experience.

3.    Proficiency with MS Office programs, particularly Excel, required.

 

CERTIFICATES, LICENSES, REGISTRATIONS 
1.     Must possess current, valid driver’s license and a current working cellphone with a number that can be accessed by building management personnel for business contact purposes. 
2.     Must have excellent computer skills, including experience with the Microsoft Office programs, such as Word, Excel, and PowerPoint.

LANGUAGE SKILLS   
1.     Ability to communicate effectively orally and electronically.
2.     Ability to read and comprehend instructions, correspondence, and memos.
3.     Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
4.     Ability to write reports, business correspondence, and procedure manuals.
5.     Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
6.     Ability to speak and understand English.

 MATHEMATICAL SKILLS 
1.     Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
2.     Ability to apply concepts of math on an Excel spreadsheet, calculator, ten key adding machine, or cash register such as discounts, interest, commissions, proportions, and percentage.
3.     Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions and decimals.

1.    Ability to recognize casual relationships, disseminate between behavior mechanisms, and identify elements that are relevant to the validation of a judgment. 

2.    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 

3.    Ability to remember previously learned material such as specifics, criteria, techniques, principles and procedures, grasp and interpret the meaning of the material and use learned material in new and concrete situations. 

4.    Ability to break down material into its component parts so that its organizational structure can be understood. 

5.    Ability to judge the value of material for a given purpose on the basis of consistency, logical accuracy, and comparison to standards. 

6.    Ability to put parts together to form a new whole or proposed set of operations. 

7.    Ability to relate ideas and formulate hypotheses. 

8.    Ability to appraise judgments involved in the selection of a course of action. 

9.    Ability to identify choices and potential outcomes, determine importance of outcomes, combine information to prioritize options and make decision based on best and most important choice.   

10.  Ability to solve complex problems with sensitivity and diplomacy, while displaying decisive executive leadership. 

11.  Ability to maintain a calm, composed presence in an often fast-paced environment where multiple tasks, events and stimulus may occur simultaneously. 

PHYSICAL DEMANDS  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
1.     Ability to perform the following physical activities: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
2.     Ability to manipulate necessary office equipment, computer software and peripherals.
3.     Must be able to work flexible hours including evenings, weekends and holidays.
4.     Work is classified as light with the requirements of exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently and/or a negligible amount of force constantly to move objects.  If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.    

WORK ENVIRONMENT  
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1.     While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and the risk of electrical shock.
2.     The noise level in the work environment is usually moderate.
 

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position.  This is not an all-inclusive list of responsibilities, duties, and skills required of personnel so classified.  

 VenuWorks is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.