ABOUT US
VenuWorks of Ashland, LLC., an employee-owned private management company, operates and manages the historic 1,400 seat Paramount Arts Center, located in the heart of Ashland, KY.
SUMMARY
The Event Manager is responsible for obtaining, communicating and coordinating and ensuring successful execution of event information and functions. This position will supervise patron services, coordinate facility contract security, direct part-time labor and volunteers. Requires evening and weekend work in excess of 40 hours per week and the ability to work flexible hours, including evenings, weekends and holidays
ESSENTIAL DUTIES include the following. Other duties may be assigned.
1. Assists the Executive Director with all phases of event management.
2. Has primary responsibility of contracting documents and sending them to clients for signatures and ensuring proper charges for room rentals and equipment.
3. Has primary responsibility for acting as the liaison between clients and facility staff to ensure proper setup and execution of all events at both facilities.
4. Inspects rooms prior to events to ensure that setups conform to the agreed-upon needs and desires of the clients.
5. Ensures that event floor plans, seating charts, and sight lines meet patron satisfaction goals and are in compliance with all applicable laws, codes and regulations.
6. Primary responsible for ensuring that setups are able to be completed in a safe, accurate, timely and efficient manner.
Other Responsibilities
1. Primarily responsible for ensuring that event information is entered into the booking and scheduling software in an accurate and timely fashion.
2. Reviews and updates HVAC and Lighting settings with Operations Manager to ensure that clients are provided with a safe, comfortable environment.
3. Ensure that all events are coordinated and executed in a professional manner.
4. When necessary, conducts special pre-event meetings with staff and catering representatives to disseminate all relevant information to personnel.
5. Joint responsibility for monitoring the performance of event staff to ensure proper services are delivered and appropriate service levels are maintained.
6. Ensures that all designated tasks are carried out in the most cost-effective manner
7. Reviews invoices for contract event personnel to ensure that they accurately reflect the actual time worked.
8. When directed, assists other operations and event personnel with the performance of their duties.
9. Assists in the review and modification of the policies and procedures for operations with appropriate approvals.
10. Schedules administrative, operations and events staff for rotating monthly Manger On Duty (MOD) with the approval of the Executive Director.
11. Schedules contract security and EMS personnel as required for events.
12. Ensures that all necessary reports are filed with both police and insurance in the event of damage to either facility or theft of equipment.
13. Be available to work irregular hours (early mornings, late evenings, and weekends) as required to ensure proper supervision of events and activities scheduled at the Vicksburg Convention Center.
14. Performs other tasks as directed by the Executive Director.
SUPERVISORY RESPONSIBILITIES
Supervises event and contract labor staff on a routine basis.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. A basic knowledge of event production and operations, including coordinating, planning and management; organizing events with staff and clients, pre-event planning, organizing physical activity and staffing.
2. Ability to exercise sound judgment and make proper decisions in handling incidents at all types of events; ability to communicate in a clear, concise manner, both orally and in writing.
3. Ability to handle crowds and the general public; proven ability to deal in a professional and cordial manner with the public.
4. Ability to plan, service and supervise a variety of events; ability to anticipate equipment and other needs for individual events.
EDUCATION and/or EXPERIENCE
1. High school diploma or general education degree (GED) and least three years related experience and/or training; or equivalent combination of education and experience.
2. Experience working in a computer network environment utilizing Microsoft Word and Excel programs.
LANGUAGE SKILLS
1. Ability to write reports, business correspondence
2. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
3. Ability to speak and understand English.
4. Ability to greet the public in person and on the telephone in a pleasant and courteous manner.
MATHEMATICAL SKILLS
1. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
2. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to remember previously learned material such as specifics, criteria, techniques, principles, and procedures ; ability to grasp and interpret the meaning of material; ability to use learned material in new and concrete situations; ability to break down material into its component parts so that its organizational structure can be understood; ability to recognize casual relationships, disseminate between behavior mechanisms, and identify elements that are relevant to the validation of a judgment; ability to put parts together to form a new whole or proposed set of operations; ability to relate ideas and formulate hypotheses; ability to judge the value of material for a given purpose on the basis of consistency, logical accuracy, and comparison to standards; ability to appraise judgments involved in the selection of a course of action; ability to identify choices and potential outcomes, determine importance of outcomes, combine information to prioritize options and make decision based on best and most important choice.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear.
2. The employee frequently is required to sit and reach with hands and arms.
3. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.
4. The employee must occasionally lift and/or move up to 25 pounds.
5. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.
2. The noise level in the work environment is usually moderate.
SALARY RANGE: $40,000 - $55,000 annually, exempt. (Salary determined by applicable position experience and years of experience.)
BENEFITS: Employee owned (ESOP), group health coverage for employees and dependents; includes medical, dental, vision, life, disability; 401k, PTO, and Paid holidays.
CONCLUSION
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. This is not an all inclusive list of responsibilities, duties, and skills required of personnel so classified
VenuWorks is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
