HUMAN RESOURCES MANAGER - Hoover Met Complex

Sports Facilities Management, LLC

LOCATION: Hoover, AL

DEPARTMENT: ADMINISTRATION

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Hoover Metropolitan Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Hoover Metropolitan Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The HR Manager will lead the facility in being compliant throughout multiple facets of operations. This position will coordinate proper documentation for training, personnel files, certifications, coaching/corrective action, and additional forms to be stored. This position will also assist with facility-wide human resource compliance.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Personnel

Recruits, interviews, hires, and trains all new Team Members
Assists with the management and resolution of Team Member relations issues by conducting effective, thorough, and objective investigations
Provides day-to-day performance management guidance to management (coaching, counseling, career development, and disciplinary actions)
Maintains the recruiting and interviewing program; training managers on candidate selection; conducting and analyzing exit interviews; recommending changes
Manages and leads multiple annual processes; OSHA, EEOC, HR compliance audits, etc.
Provide talent solutions that address the organization's key talent issues including workforce planning, organization design, associate engagement, talent assessment, development, and succession planning
Support the implementation and adoption of new HR programs by promoting effective change management practices
Evaluate and maintain ATS system and processes
Support orientation, onboarding, communication, training, and skill development
Handle conflict management, identify problem/resolution, encourage, and uphold fairness and positive morale within the organization
Maintains compliance by preparing, updating, and recommending human resource policies and procedures and other supported materials
Uses internal and external resources to facilitate trainings and skill development
Explores opportunities to create new recognition programs, creative benefit or incentive programs, and other areas to add value for staff and encourage a positive workplace aimed at retention
Analyze data trends and metrics to make informed business decisions
Maintaining departmental org charts, prepare correspondence, and organize events such as onboarding, social events, etc.
Develop and implement an internship program for various departments for the complex
Develop and implement a comprehensive training system for full time and part-time employees, as well as Manager on Duty training
Additional tasks assigned by management

Office Administrative

Assist with planning and execution of events and programs at the venue
Support Team Members whenever possible with requests and/or information; attempt to answer questions and/or address concerns in a timely manner
Responsible for the day-to-day operations of the office
Maintain adequate stock of office supplies
Provide support to the managers and the administrative team with phone support, creating correspondences, and providing backup support
Manage ongoing facility schedule for local programs
Develop and implement a comprehensive training system for full-time, part-time, and MOD Team Members
Support the front desk to answer calls and greet visitors

MINIMUM QUALIFICATIONS:

Bachelor's degree in business or human resources preferred
5+ years of Human Resources management experience; or an equivalent combination of education and experience
SPHR/PHR certification preferred
Excellent communication skills: ability to speak, write and listen in a manner that clarifies issues, promotes closure, and delivers information in a clear and concise manner and facilitates good decision making
Ability to prepare and present HR initiatives and programs to Management, Team Members, and external Clients
Must demonstrate good interpersonal skills to work effectively with all levels within the organization
Ability to maintain company and Team Member confidentiality and handle sensitive proprietary information in an appropriate manner
High level of energy needed for a fast-paced environment where multiple initiatives are happening simultaneously
Experienced in MS Office tools and resources including PowerPoint, Excel, Word, and Outlook
Ability to coach, teach, motivate, and direct a team of individuals to maintain positive morale and achieve desired business results
Ability to problem solve and think critically
With high attention to detail, analyze HR data
Skilled in training, presentation, and conflict/resolution
Knowledge of ERISA, HIPAA, FMLA, LOA, ADA, ACA, OSHA, EEOC and COBRA

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Must be able to lift 20 pounds' waist high
Will be required to sit for extended periods of time operating a computer
Office environment has intermittent noise, normal in nature

TRAVEL REQUIREMENTS:

Minimal Travel