GENERAL MANAGER - Mammoth Golf Wichita
Sports Facilities Management, LLC
LOCATION: Wichita, KS
DEPARTMENT: OPERATIONS
REPORTS TO: VICE PRESIDENT OF VENUE MANAGEMENT
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
Mammoth Clubhouse is a next-level "competitive social" destination redefining how people play, dine, and connect-a "no spectators, no sidelines" environment where competition breeds camaraderie. We offer an elevated social sports experience with world‑class food and beverage and a unique lineup of games, including Pure Putt, pickleball, Arc Rivals, Flight Deck, Lite Linx, and Battle Bats.
Driven by the belief that elite isn't exclusive, competition cultivates community, and everyone plays, Mammoth Clubhouse is a vibrant, inclusive place to work across sport, leisure, events, F&B, and guest service.
Mammoth Clubhouse is proudly managed by Sports Facilities Management, LLC, part of The Sports Facilities Companies (SFC), the nation's leader in sports, recreation, wellness, and event facility management and development. SFC is nationally recognized by USA Today as a Top Workplace and is known for its entrepreneurial, team‑oriented culture focused on collaboration, accountability, excellence, and service.
POSITION SUMMARY:
The General Manager leads the venue in delivering best-in-class service and hospitality to our guests. They collaborate with leaders and teams to ensure delivery of a top-tier experience, they set the strategic direction, and drive team member engagement through effective hiring and development. They oversee all business operations, maximizing financial performance, building community relationships, and growing the Mammoth Fieldhouse brand.
Key Objectives
- Deliver sustainable growth and meet or exceed annual targets.
- Build strong client, stakeholder, and community relationships.
- Lead a guest‑focused culture of service and accountability.
- Coach and develop leaders and staff to drive engagement.
- Ensure safety, cleanliness, and compliance across all venue operations.
PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Own day-to-day operations; analyze KPIs; execute plans for cost control, service quality, and program performance
- Hire, coach, and manage department leaders; set clear goals and accountability rhythms
- Lead financial management: budgets, forecasts, P&L, cash controls, inventory, and margin improvement
- Oversee F&B operations end-to-end: menu, pricing, labor planning, service standards, and compliance
- Oversee programming/events: leagues, parties, corporate events; align capacity, staffing, and guest experience
- Ensure compliance: HR policies, safety/risk, licensing/permits, health code, and contract obligations
- Partner with marketing on local demand generation, brand standards, and sponsorship execution
- Negotiate and manage vendor contracts and service agreements
- Prepare and present operational and financial reports to ownership and SFC leadership
- Model guest-first behaviors; resolve escalations; maintain facility readiness
- Perform additional duties as assigned by leadership
MINIMUM QUALIFICATIONS:
- 10+ years of progressive leadership experience in restaurant, hospitality, or entertainment management Add 5+ years of General Manager or above
- Bachelor's degree in business management, sports management, marketing, hospitality, food & beverage, or related field (or equivalent professional experience)
- Must have 5+ years minimum experience leading larger scale, high powered leadership operations Multi-unit leadership a plus
- Demonstrated P&L ownership at $5M+ annual revenue.
- Strong knowledge of F&B operations and guest programming (sports/events/parties).
- Proven team leadership, communication, and organizational skills in a high-volume, guest-centric setting.
- Must work nights, weekends, and holidays as needed
- Experience with risk management and safety practices.
TRAVEL REQUIREMENTS:
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Will be required to sit for extended periods of time operating a computer
- Office and facility have intermittent noise
- Must be able to lift 50 pounds waist high
