FACILITY MAINTENANCE MANAGER - Hoover Met Complex
Sports Facilities Management, LLC
LOCATION: Hoover, AL
DEPARTMENT: OPERATIONS
REPORTS TO: GENERAL MANAGER AND/OR OPERATIONS DIRECTOR
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
The Hoover Met Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
The Hoover Metropolitan Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies
(SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Facility Maintenance Manager will be responsible for the maintenance, repairs, professional services, stock control, supply orders, routine custodial, grounds, and equipment of various facilities of the Hoover Met Complex including but not limited to: Met Stadium, Finley Center, Hoover Heights Climbing Center, RV Park, Baseball & Softball Turf Fields, Multipurpose Football, Soccer, & Lacrosse Fields, grass fields, Explore Playground & Splash Pad, Tennis Center, grounds, and parking lots.
The Facility Maintenance Manager will be responsible for maintaining the turf and grass fields, and specific maintenance requirements for each field type and ensure that each facility and appropriate equipment is in good working order to provide first-class experiences to all guests. The Facility Maintenance Manager will be responsible for set-up and tear-down of numerous events, facilities are organized and clutter free, the grounds and parking lots are always clean and pristine, and act as a key liaison between City of Hoover Public Works, Building Services, and Park Maintenance departments.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Lead and supervise Facility Operations Coordinators, Shift Leads, and part-time employees through mentorship, delegation, develop and assign daily tasks, ensure first-in-class customer service, enforce responsibility and accountability, and ensure timelines are being met
- Manage (hire, train, evaluate, schedule, and terminate) part-time facility operations employees.
- Establish a positive working relationship with the City of Hoover Park Maintenance, Public Works, and Building Services departments
- Create logs for maintenance of equipment, schedules for preventative and routine maintenance (cleaning, turf grooming, grass field maintenance, floor care, etc.), and maintain and update logs and manuals for housekeeping, operations, repairs, inspections, up-keep, and maintenance
- Learn, assist, and teach employees about grass baseball field maintenance
- Responsible for working in conjunction with Hoover Met Complex event management staff on event details to ensure setups, breakdowns and day of event(s) are met and delivered
- Working in conjunction with event rightsholders to ensure we meet expectations for their events
- Coordinate schedules for during-event and post-event cleaning services
- Inspect grounds of entire complex daily to ensure debris-free environment on grounds and in parking lots, evaluate cleaning staff responsibilities, all equipment is stored in an organized fashion to preserve life, and facilities remain state-of-the-art
- Monitor walkways, entryways, flowerbeds, etc. and keep clear of weeds, trash, etc.
- Inventory, organize, and stock closets, toolboxes, and maintenance areas
- Have knowledge of internal building systems (sprinkler, HVAC, alarm, etc.)
- Coordinate regularly scheduled inspections (fire, sprinkler, HVAC, elevator, alarm, etc.)
- Submit work orders as necessary through the City of Hoover liaisons and have constant communication on the status of pending work orders
- Forecast costs and long-term capital project investment plan
- Serve as Manager on Duty (MOD) as assigned
- Responsible for daily open and close of facility
- Work within confines of established budget
- Additional administrative duties as assigned by General Manager or Operations Director
MINIMUM QUALIFICATIONS:
- Experience working with sports facilities, field maintenance, associated grounds, and equipment is preferred
- Working knowledge of maintenance, janitorial, and landscaping standards
- Work independently with minimal supervision
- Experience with maintenance equipment procedures and safety guidelines
- Associates degree or related degree/certificate to the position
- At least 3-5 years of related experience
- Excellent interpersonal, problem solving and negotiating skills
- Must be a team player with a positive can-do attitude
- Must have excellent verbal and written communication skills
- Solid computer skills, including Word, Excel, PowerPoint, A/V, etc.
- Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours)
- Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period
- Must possess current Certified Pool and Spa Operator certification or must be willing to obtain them within a specified period upon hire
- Must possess a current Forklift Operator certification or must be willing to obtain one within a specified period upon hire
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 50 pounds waist high
- May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
- Will be required to operate a computer
- Facility has intermittent noise
