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Suite Attendant | Orlando City Soccer - Spectra (Orlando · FL)

Spectra jobs
Sports Jobs in Orlando · FL
Event Management: Event Operations/Management
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Overview
Job Summary:
 
Suite Attendant is responsible for serving guests in the Suites.  A Suite Attendant must be personable and able to work in an ever- changing, fast-paced environment.  
 
The employee must maintain excellent attendance and be available to work events as scheduled per business need.
 
Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/
Responsibilities
Essential Job Functions:
  • Responsible for food & beverage service within in the suites
  • Must demonstrate ability to read and comprehend Banquet Event Orders.
  • Responsible for ensuring all necessary equipment and pre-ordered food & beverage items ordered are stocked to proper levels in the suite prior to the Event.
  • Responsible for full knowledge of the food and beverage menu and sharing the knowledge with the guests in the suite including, ingredients, portion sizes, pricing and preparation.
  • Responsible for recording a guest’s order and relaying to the Suite Supervisor or Manager.
  • Responsible for observing guests to anticipate and respond to any additional requests 
  • Assist runners when needed to ensure food is brought to pantry on time for delivery.
  • Responsible for presenting the guest with the final bill summary and accepting payment as necessary. 
  • Responsible for cleaning up remaining food product and equipment after the Event.
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
Qualifications
Knowledge, Skills and Abilities:
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate and alcohol service permit if required by state and federal regulations.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.
 
Education, Qualifications and Experience:
Fine dining and/or banquet experience in a fast-paced food & beverage environment preferred.
 
Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.