Texas Health Mansfield Stadium

Texas Health Mansfield Stadium

Manager, Event Services - Texas Health Mansfield Stadium

Texas Health Mansfield Stadium - Manager
Mansfield · TX
Event Operations/Management · Facility/Venue Management · Guest Services
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Pre-event and onsite communication

  • Establish staff schedules, task assignments as well as equipment allocation to ensure conformance with departmental objectives and goals

  • Work closely with departments and clients groups to define event goals, objectives and specific implementation plans.

  • Maintain a calendar of events and database to anticipate long-term planning and effective event management

  • Serves as a liaison and client representative to provide planning, implementation, and delivery of all assigned events at Texas Health Mansfield Stadium or other REV Entertainment projects.

  • Coordinates event schedules with contracted security/staffing companies, provides guidance, and supervision during events and follows up after all events to ensure proper billing.

  • Creates and maintains event files; creates and distributes Event Memos for all events.

  • Creates and implements standard operating procedures for event coordination and communications with other departments.

  • Reviews and reports financial reports relating to event expenses, payments, and general ledger allocations.

  • Reviews event plans to ensure adherence to organization safety and brand policies and procedures.

  • Sets expectations for guest services, building security, emergency preparation and crowd control procedures for events; monitors compliance and responds to concerns as needed.

  • Collaborates with Director to manage event booking and diagramming software including; renewals, updates to diagramming templates, staff training, and industry best practices.

  • Builds strong client relationships and updates guest history in order to meet their needs and encourage repeat business; works with the REV Entertainment Sales Department to generate new business revenue.

  • Conducts facility tours for prospective clients.

  • Provides general event support for public ticketed events, as needed,

  • As scheduled, works flexible/varied hours, including nights, weekends and holidays.

PREFERRED QUALIFICATIONS:

  • Bachelor’s degree from four-year College or University in Hospitality, Event Management, Communications, Business or similar major.

  • Minimum 2 years of event management experience; or equivalent combination of education and experience.

  • Proficiency in Microsoft Office; CAD experience preferred.

  • Ability to effectively supervise staff.

  • Proficiency in Event Booking, Venue Ops, Social Tables and/or other departmental event management software.

  • Skilled in the understanding, implementation, and creation of SOPs for event planning, execution, reconciliation, and reporting.

  • Demonstrated organizational, planning and problem-solving skills.

  • Demonstrated excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, live production and communications staff, and vendors.

  • Ability to prioritize multiple projects and meet deadlines. Work effectively under pressure and/or stringent schedules.

  • Ability to work with minimal supervision and to interact with all levels of staff and clients.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!