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JOB SUMMARY: The Director of Operations oversees the day-to-day operations of Mansfield Stadium, including business planning, engineering/maintenance, conversions, and event staffing services. The Director also ensures an effective and cost-efficient program by controlling departmental operating expenses, driving successful business operations, and managing capital budgets. This individual will also provide assistance to the General Manager and special event support when needed.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Work closely with the General Manager and sales staff to ensure optimal usage of the facility for revenue generating purposes and play an important role in overall business operations.
• Support and liaise with HR and Accounting teams on department-related staffing and financial matters.
• Lead all aspects of Mansfield Stadium’s venue operations—including security and event operations—while fostering strong collaboration between venue departments, event operations teams, and clients to ensure seamless event execution.
• Manage and coordinate the budget process with department heads regarding venue operations budgets.
• Oversee overall daily operation and maintenance of the stadium/complex and all systems. This includes field preparation/maintenance, Stadium MEP, sound, lighting, fire protection, life safety, workplace safety, communications, scoreboard, etc.
• Oversee city and state licensing/inspections (elevators, fuel tanks, code compliance, permits, etc.) and construction and development projects.
• Manage and monitor service orders, purchase requisitions, service contracts, contracts, & change orders for venue operations
• Assist in the collection and approval of event related invoices for event settlement purposes.
• With coordination from the Director, Grounds, oversee the operation of event set-up and tear-down, i.e., field covering system, venue set up for soccer matches, stage risers, chairs, signs etc.
• Administer, negotiate, and oversee contracts with outside vendors including security services, custodial services, pest control, seasonal landscaping, refuse removal, etc.
• Manage any greening/recycling/sustainability efforts.
• Create logs for maintenance of equipment and capital plans, maintain and update all logs and manuals for custodial, building operations, and maintenance.
• Inspect all subcontracted work ensuring it is completed in compliance with all applicable codes and meets/exceeds organizational standards.
• All other duties as assigned by General Manager and REV Entertainment Director, Venue Operations.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree from an accredited four-year college or university, with 3+- years related experience in the public assembly industry (stadiums, arenas, and/or convention centers); 5 years preferred. Relevant education and experience may be substituted as appropriate.
• Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Experience in contract negotiations, budget preparation, and purchasing procedures.
• Good organizational and administration skills
• Positive attitude and effective communication skills
• Commitment to delivering world-class customer service.
• Have a strong work ethic and a desire to build a career in professional sports and venue management.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!