In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
The Dome, a premier 5,000-capacity indoor-outdoor music hall located in Virginia Beach's Atlantic Park neighborhood, is seeking dedicated and professional VIP Suite Servers. This role is pivotal in delivering exceptional food and beverage service to our VIP guests, ensuring a memorable and elevated experience during events.
This role will pay an hourly wage of $10.00. plus tips
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Guest Service Excellence: Provide prompt, courteous, and personalized service to VIP suite guests, anticipating their needs and ensuring a premium experience.
- Food and Beverage Service: Efficiently take and deliver accurate food and beverage orders, possessing a thorough knowledge of the menu, including specialty cocktails, wine selections, and gourmet food offerings.
- Venue Knowledge: Maintain an in-depth understanding of The Dome's event schedule, seating arrangements, and facility features to assist guests effectively.
- Sales and Upselling: Utilize suggestive selling techniques to enhance guest experience and increase sales, such as recommending premium beverage selections or exclusive menu items.
- Team Collaboration: Work closely with kitchen staff, bartenders, and other servers to ensure seamless service delivery.
- Compliance and Safety: Adhere to all food safety, responsible alcohol service, and venue policies to maintain a safe and enjoyable environment for guests and staff.
Qualifications
- Experience: Prior experience in upscale dining or VIP service environments, preferably within high-capacity music venues or event spaces.
- Skills: Exceptional communication and interpersonal skills, with the ability to engage a diverse clientele.
- Knowledge: Strong understanding of food and beverage pairings, and familiarity with multi-level venue layouts.
- Attributes: Professional appearance, positive attitude, and a commitment to providing outstanding guest service.
- Availability: Flexible schedule, including nights, weekends, and holidays, aligning with The Dome's event calendar.
