Oak View Group
VIP Suite Server | Part-Time | The Dome
Oak View Group - Part Time
Virginia Beach · VA
Premium/Suite Service · Guest Services · Server/Concessions
0
1
day ago
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Overview
The Dome is seeking a dedicated and professional VIP Suite Server. This role is pivotal in delivering exceptional food and beverage service to our VIP guests, ensuring a memorable and elevated experience during events.
This role will pay an hourly rate of $10.00 and is tip eligible.
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until July 31, 2026.
Responsibilities
- Guest Service Excellence: Provide prompt, courteous, and personalized service to VIP suite guests, anticipating their needs and ensuring a premium experience.
- Food and Beverage Service: Efficiently take and deliver accurate food and beverage orders, possessing a thorough knowledge of the menu, including specialty cocktails, wine selections, and gourmet food offerings.
- Venue Knowledge: Maintain an in-depth understanding of The Dome's event schedule, seating arrangements, and facility features to assist guests effectively.
- Sales and Upselling: Utilize suggestive selling techniques to enhance guest experience and increase sales, such as recommending premium beverage selections or exclusive menu items.
- Team Collaboration: Work closely with kitchen staff, bartenders, and other servers to ensure seamless service delivery.
- Compliance and Safety: Adhere to all food safety, responsible alcohol service, and venue policies to maintain a safe and enjoyable environment for guests and staff.
Qualifications
- Experience: Prior experience in upscale dining or VIP service environments, preferably within high-capacity music venues or event spaces.
- Skills: Exceptional communication and interpersonal skills, with the ability to engage a diverse clientele.
- Knowledge: Strong understanding of food and beverage pairings, and familiarity with multi-level venue layouts.
- Attributes: Professional appearance, positive attitude, and a commitment to providing outstanding guest service.
- Availability: Flexible schedule, including nights, weekends, and holidays, aligning with The Dome's event calendar.
