Overview

Reporting to the Lead Valet Ambassador, this position will perform the day-to-day valet parking for the 2026 WTA Finals & 2027 BNP Paribas Open. The Valet Parking Ambassador is responsible for providing exceptional customer service by parking and retrieving vehicles in a safe and timely manner. They greet guests, assist with luggage, and ensure a positive first and last impression of the facility or establishment.

This role will pay an hourly rate of $17.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 11, 2026.

Responsibilities

Customer Service:

• Greet guests warmly and professionally upon arrival.
• Assist with opening vehicle doors, handling luggage, and directing guests as needed.
• Answer guest inquiries about the facility, nearby attractions, or services.

Parking and Retrieval of Vehicles:

• Safely and efficiently park and retrieve vehicles in designated areas.
• Ensure proper handling of keys and maintain accurate vehicle logs.
• Adhere to traffic and parking regulations at all times.

Safety and Security:

• Inspect vehicles for any damage before parking and report issues promptly.
• Handle guest property with care and maintain a high level of confidentiality.
• Follow safety protocols to prevent accidents or damage to vehicles.

Organization and Efficiency:

• Keep the valet area clean, organized, and free of hazards.
• Handle parking lot capacity and maximize available space.
• Use valet management systems or ticketing software (if applicable).

Team Collaboration:

• Work closely with other attendants to ensure seamless guest experiences.
• Communicate effectively with supervisors about operational issues or guest concerns.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous experience in customer service, hospitality, or valet services is a plus.
• Skills and Abilities:
  • Excellent interpersonal and communication skills.
  • Ability to drive both manual and automatic transmission vehicles.
  • Strong organizational skills and attention to detail.
  • Ability to run short distances repeatedly.
• Licenses/Certifications: Valid driver’s license. 
• Physical Demands: Frequent standing, walking, and running; lifting heavy luggage.
• Conditions: Exposure to outdoor weather conditions and potential vehicle exhaust.