Overview

The Valet Parking Ambassador is responsible for providing exceptional customer service by parking and retrieving vehicles in a safe and timely manner. They greet guests, assist with luggage, and ensure a positive first and last impression of the facility or establishment. Reporting to the Lead Valet Ambassador, this position will perform the day-to-day valet parking for operations located at Centennial Yards.

This role will pay an hourly rate of $15.00-$16.00 and is tip eligible

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Greet guests warmly and professionally upon arrival.
• Assist with opening vehicle doors, handling luggage, and directing guests as needed.
• Answer guest inquiries about the facility, nearby attractions, or services.
• Safely and efficiently park and retrieve vehicles in designated areas.
• Ensure proper handling of keys and maintain accurate vehicle logs.
• Adhere to traffic and parking regulations at all times.
• Inspect vehicles for any damage before parking and report issues promptly.
• Handle guest property with care and maintain a high level of confidentiality.
• Follow safety protocols to prevent accidents or damage to vehicles.
• Keep the valet area clean, organized, and free of hazards.
• Manage parking lot capacity and maximize available space.
• Use valet management systems or ticketing software (if applicable).
• Work closely with other attendants to ensure seamless guest experiences.
• Communicate effectively with supervisors about operational issues or guest concerns.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in customer service, hospitality, or valet services is a plus.
• Excellent interpersonal and communication skills.
• Ability to drive both manual and automatic transmission vehicles.
• Strong organizational skills and attention to detail.
• Physically fit and able to run short distances repeatedly.
• Valid driver’s license with a clean driving record.
• Frequent standing, walking, and running; lifting heavy luggage as needed.