Overview

The Valet Parking Ambassador is responsible for providing exceptional customer service by parking and retrieving vehicles in a safe and timely manner. They greet guests, assist with luggage and ensure positive first and last impression of the facility or establishment. Reporting to the Lead Valet Ambassador, this position will perform the day-to-day valet parking for operations located at Centennial Yards.

This role will pay an hourly rate of $11.00-$14.00 and is tip eligible

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities

Customer Service:

• Greet guests warmly and professionally upon arrival.
• Assist with opening vehicle doors, handling luggage, and directing guests as needed.
• Answer guest inquiries about the facility, nearby attractions, or services.

Parking and Retrieval of Vehicles:

• Safely and efficiently park and retrieve vehicles in designated areas.
• Ensure proper handling of keys and maintain accurate vehicle logs.
• Adhere to traffic and parking regulations at all times.

Safety and Security:

• Inspect vehicles for any damage before parking and report issues promptly.
• Handle guest property with care and maintain a high level of confidentiality.
• Follow safety protocols to prevent accidents or damage to vehicles.

Organization and Efficiency:

• Keep valet area clean, organized, and free of hazards.
• Manage parking lot capacity and maximize available space.
• Use valet management systems or ticketing software (if applicable).

Team Collaboration:

• Work closely with other attendants to ensure seamless guest experiences.
• Communicate effectively with supervisors about operational issues or guest concerns.

Qualifications

Education: High school diploma or equivalent preferred.

Experience: Previous experience in customer service, hospitality, or valet services is a plus.

Skills and Abilities:

• Excellent interpersonal and communication skills.
• Ability to drive both manual and automatic transmission vehicles.
• Strong organizational skills and attention to detail.
• Physically fit and able to run short distances repeatedly.

Licenses/Certifications: Valid driver’s license with a clean driving record. 

Physical Demands: Frequent standing, walking, and running; lifting luggage up to 50 lbs.

Conditions: Exposure to outdoor weather conditions and potential vehicle exhaust.