Overview

Position is required to assist patrons with their customer service needs while attending a public or private event. 

This role will pay an hourly wage of $12.50. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 12/31/2024

Responsibilities

• Assist patrons with seating 

• Maintain position on post, section/viewing area of responsibility 

• Oversee assigned area for spills or situations requiring staff attention 

• Direct person with handicap to wheelchair seating area (if applicable) 

• Receive and act on complaints from patrons according to established policies and procedures 

• Supply information such as location of restrooms concessions stands and ticket offices 

• Monitor aisles/steps in assigned section to be kept clear and compliant with fire code 

Qualifications

• Ability to stand for long periods of time required 

• Must be able to climb stairs in restricted lighting 

• Ability to move quickly from one area to another in a safe manner 

• Flexible hours including weekends, holidays and evenings 

• Work hours are casual labor, seasonal and non-guaranteed 

KNOWLEDGE, SKILLS AND ABILITIES 

• Good communication skills required 

• Greet guests in a friendly manner and be professional at all times 

• Stay calm under pressure 

• Neat/clean and well-groomed appearance 

• Ability to see/read ticket clearly 

• Operate radio devices 

• 18 years old and up 

• One year prior experience in a customer service position preferred