Overview

UBS Arena is seeking a dynamic and motivated individual to join our team as an Area Operations Summer Intern.  This internship offers a unique opportunity to gain hands-on experience in various facets of arena management.  The selected candidate will rotate through several different departments throughout the internship, gaining exposure to the diverse functions that contribute to the successful operation of our arena.  The role requires a positive attitude, as well as a team-driven and proactive mindset.  Each member of the team is responsible for providing an exceptional level of service to our guests in addition to access and crowd control for the UBS Arena.  

This role will pay an hourly wage of $20 to $25.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 6/30/2024

Responsibilities

1. Administration: Provide general administrative support to various departments within the arena, including scheduling meetings, maintaining documentation, and assisting with special projects as needed.
2. Event Operations: Assist in the planning and execution of events hosted at the arena, including concerts, sporting events, and community gatherings. Responsibilities may include coordinating logistics, liaising with vendors, and ensuring smooth event operations.
3. Facilities Management: Gain insight into the maintenance and upkeep of arena facilities. Assist in conducting facility inspections, identifying maintenance needs, and coordinating repairs and improvements as necessary.
4. Guest Experience: Learn about providing exceptional guest experience to internal and external arena guests. This includes management of part-time arena team members as well as guest inquiries, resolving issues, and ensuring a positive experience for all.
5. Information Technology:  Support our IT department in various projects and tasks, contributing to the smooth operation of technology systems and services within the arena.  Assist in providing monitoring network infrastructure, routine maintenance, event coverage, and troubleshooting hardware and software issues.
6. Parking and Transportation: Learn about coordinating parking logistics, optimizing transportation services, and ensuring smooth traffic flow during events.  Assist in parking management, transportation coordination, traffic control, data analytics, vendor management, and guest services.
7. Security and Safety: Learn about maintaining a safe and secure environment for arena patrons and staff. Assist in implementing security protocols, conducting safety inspections, and coordinating emergency response procedures.

• Other duties and responsibilities as assigned

Qualifications

• Open to COLLEGE juniors, seniors and grad students seeking an internship to satisfy a class credit requirement
• Housing/transportation are the student’s responsibility
• Highly developed verbal and written communications skills.
• Proficiency in word processing and related applications, including Microsoft Office (Word, Excel, PowerPoint, etc.).
• Excellent organizational skills, detail-oriented with ability to handle multiple assignments.
• Experience in a collaborative team environment 
• The ability to work a flexible schedule inclusive of nights, weekends and holidays