Overview

This position shall assist guests in purchasing/redeeming tickets to events at the UPMC Events Center.  

This role will pay an hourly wage of $12.50. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 12/31/2024

Responsibilities

• Receive and process counter, phone, and mail ticket orders using various aspects of the ticketing  system 

• Follow proper procedures regarding money and ticket reconciliations after every work shift 

• Provide accurate facility information and superior customer service to patrons 

• Other organizational and administrative duties as determined by management 

• Perform other duties as assigned by superior 

Qualifications

• Must have a demonstrated ability to function independently in a fast paced, high-pressure environment  

• Must have the ability to work flexible schedule including long hours, nights, weekends and  holidays. 

• Must be comfortable working with the public and have strong interpersonal and  communications skills 

• Prior sales and customer service experience preferred; ticketing sales helpful, but not necessary 

• Basic computer knowledge