Overview

The Ticket Seller is responsible for ticket sales for shows or events by performing the following duties.

This role will pay an hourly wage of $12.00. 

Benefits for PT roles: 401(k) savings plan and 401(k) matching. 

This position will remain open until August 28, 2026.

Responsibilities

• Opens and/or closes the ticket window as required.
• Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
• Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit.
• Fills reservations for seats by telephone or mail, handles the Will-Call window according to procedures, or other related duties as assigned by Supervisor.
• Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance; able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.
• Files various records and reports. Performs related clerical work as assigned.

Qualifications

• High school diploma or general education degree (GED).
• 1-3 months of related experience and/or training or an equivalent combination of education and experience.
• Box Office or guest services background preferred.
• Ability to count money, make change accurately.
• Ability to listen and follow instructions.
• Ability to input data into a computer to record sales transactions.
• Good communications skills.
• Good problem solving skills and organizational ability.
• Ability to work independently and as a member of the team.
• Good customer service skills and sense of public relations.