Overview

Ticket sellers are an information center who understand and operate ticketing systems and provide excellent customer service to all guests at the Saenger Theatre. This position is on-site at the Saenger Theatre. Standard business hours apply, with flexibility required to support events, including mornings, evenings, and weekends as needed. Must maintain regular attendance and a professional presence.

This role pays an hourly rate $12.00-$15.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 6, 2026

Responsibilities

• Know and understand the operation of ticketing systems
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Know and understand the seating charts and configurations of the Mobile Convention Center, Regions Arena, and Saenger Theatre
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect the proper currency or credit card amount for purchase of ticket(s) as well as give back the proper number of tickets and correct change
• Communicate and satisfy patrons in the most positive manner possible
• Direct patrons to the nearest ticket taker
• Reconcile money for ticket sales received
• Keep accurate and legible records
• Maintain confidentiality
• Other duties and responsibilities as assigned

Qualifications

• High School Diploma or equivalent
• Prior ticketing experience preferred
• Strong interpersonal and communication skills
• Excellent organizational skills and attention to detail
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office
• Ability to multitask in a fast-paced environment
• Must be able to work on a flexible schedule including but not limited to days, nights, weekends, and holidays.