Overview

Ticket sellers are an information center who will understand and operate the Paciolan ticketing system, and provide excellent customer service to all guests at the Ryan Center, and Meade Stadium.

They must know and understand each event, its seating charts, and configurations of the Ryan Center.

This role will pay an hourly wage of $14.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Job expires 9/30/2024

Responsibilities

• Know and understand the operation of the Paciolan ticketing system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.).
• Know and understand the seating charts and configurations of the Ryan Center.
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change.
• Communicate and satisfy patrons in the most positive manner possible.
• Direct patrons to the nearest ticket taker.
• Reconcile all monies received from ticket sales.
• Keep accurate and legible records.
• Maintain confidentiality.
• Other duties as assigned by the Director of Ticket Operations or Ticket Operations Manager.

Qualifications

• Ability to multitask in a fast-paced environment
• Familiarity with Microsoft Office
• Possesses excellent communication skills
• Experience working with the public and with cash
• Ability to work independently and as a productive member of a team
• Must be able to work a flexible schedule...nights and weekends are a must, and URI Winter/Spring/Summer breaks are a plus.