Overview

Do you have a passion for people?  Are you fascinated by the Entertainment Industry?  Are you highly motivated and outgoing?  If so, we may have a position for you!

This customer service-related position will keep you busy working with people in a fast-paced box office! You will provide exceptional customer service following the principles of our GREAT program. You have experience working with cash and balancing sales at the end of the day. Your teamwork skills, flexibility, and positive attitude will help us ensure our guests have an amazing experience!

This role pays an hourly rate of $18.25 CAD

Benefits for Part-Time roles: Pension matching

This position will remain open until November 14, 2025.

Responsibilities

• Receive and process counter, phone and mail ticket orders using various aspects of the ticketing system
• Follow proper procedures regarding money and ticket reconciliation after every work shift.
• Provide accurate facility information and superior customer service to patrons.
• Prepares daily ticket office accounting reports when needed
• Assist other departments as needed
• Performs other duties as assigned

Qualifications

• Prior sales and customer service experience; ticketing sales helpful but not necessary.
• Experience handling/reconciling cash and the ability to calculate money with efficiency and accuracy
• Strong communication skills.
• Basic computer knowledge.
• Ability to work flexible schedule, including evenings and weekends.
• Ability to work independently and under pressure.
• Computer knowledge of Microsoft Office Suite Programs
• Ability to follow oral and written instructions