Ticket Seller | Part Time | Greensboro Coliseum Complex
Oak View Group - Part Time
Greensboro · NC
Box Office Ticket Seller · Ticket Sales · Client Relations/Customer Service
0
1
day ago
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Overview
As a Ticket Seller, you will serve as a key point of information and customer service, expertly managing the ticketing system to provide a seamless experience for all guests. Your role requires a thorough understanding of each event, including seating charts and venue configurations.
This role will pay an hourly rate of $15.00
Benefits for part-time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until July 17th, 2026.
Responsibilities
- Master the operation of the ticketing system.
- Stay informed about each event's details, such as ticket prices, discounts, restrictions, and seating arrangements (reserved or general admission).
- Become well-versed in the seating charts and configurations of your assigned locations.
- Efficiently and accurately handle transactions for all events using the ticketing system.
- Accurately process payments, ensuring the correct amount is received and the appropriate number of tickets and change are issued.
- Provide excellent customer service, addressing patrons' needs positively and effectively.
- Direct guests to the nearest ticket taker as needed.
- Reconcile all funds received from ticket sales at the end of each shift.
- Maintain precise and clear records of all transactions.
- Uphold confidentiality standards.
- Perform additional duties and responsibilities as assigned.
Qualifications
- High school graduate/GED preferred.
- Ability to multitask in a fast-paced environment.
- Familiarity with Microsoft Office.
- Possesses excellent communication skills.
- Experience working with the public and cash handling.
- Ability to work independently and as a productive member of a team.
- Must be able to work a flexible schedule to include nights, weekends, and holidays as needed.