In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket Sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls. Transactions typically include ticket sales (working through customer seating and price requests, cash handling, credit card processing, using a computer), will call functions (locating tickets, researching confirmation details), and customer inquiries (understanding policies and procedures, providing accurate information, researching answers and transactions) while providing a high-level of customer service.
This role will pay an hourly wage of $13.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Posting expires 12/31/2024
Responsibilities
- Selling Event Tickets to Patrons.
- Working Customer Service Windows.
- Working Will Call Windows.
- Answering phone inquiries.
- Working Chartway Arena events and ODU Football/Basketball/Volleyball/Soccer/Baseball games.
- Reconcile daily sales.
- Display outstanding customer service to all patrons.
- Provide accurate Chartway Arena and ODU Athletic information to patrons.
- Other duties and responsibilities assigned.
Qualifications
- Cash Handling Experience.
- Prior sales and customer service experience preferred but not necessary.
- Strong communication skills.
- Basic computer knowledge.
- Attention to detail.
- Ability to work a flexible schedule including evenings and weekends.
- Must show ability to be on time.
- Ability to work independently and under pressure.
- Pass Credit and Background Check.
