Overview

The Ticket Sales Coordinator will support the Hartford Wolf Pack Ticket Sales Department as well as the Vice President of Business Operations.

This role pays an hourly rate of $20.00 to $22.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until November 7, 2025.

Responsibilities

• Track the Sales Reps’ activities and puts together daily activity reports
• Assist with daily, weekly, monthly, and year-end reporting
• Enters weekly sales numbers into AHL Tracking System
• Assists in tracking departmental budget
• Helps coordinate internal sales programs including Open Houses, Meet and Greets, and Group Events (Pre/Post games, Competitions, Career Days, Exhibition Hall Events, etc.)
• Coordinates all in-game staff activities including birthday parties and sales tables
• Works directly with the Marketing team to help build all sales emails
• Works directly with box office to coordinate all ticket packages
• Supports Ticket Sales Department with departmental communications and project coordination
• Build out FEVO links for group sales and assist with strategic planning of holding seats for group sales.
• Work directly with ticket holders to help generate new revenue
• Handles all departmental filing and special projects related to the department
• Perform other duties and responsibilities as assigned

Qualifications

• Bachelor’s degree from an accredited college/university in Marketing, Communications, Sports/Business Management, or a related field
• Excellent written and verbal communication skills with a friendly and professional telephone manner
• Strong organizational and time management skills
• Familiarity with AXS (ticket platform) and Salesforce.com (CRM) is preferred; proficiency in Microsoft Office is required
• Must be detailed-oriented, with the ability to meet deadlines and handle multiple assignments and projects in a fast- paced environment
• Must be able to work events, select holidays, and beyond normal business hours as needed