Overview

Location: On Site, Elmont NY
Schedule: Full Time, Monday through Friday, 8:00 AM to 4:00 PM, plus assigned events as needed

The Supervisor, Security plays a key role in supporting the daily and event-based operations of the UBS Arena security team. This position balances administrative responsibilities with hands on operational duties to ensure a safe and secure environment for guests, employees, and visiting personnel.

This role pays an annual salary of $60,000-$65,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until October 24, 2025.

Responsibilities

• Assist in overseeing day to day operations of the security team while ensuring adherence to safety protocols and Standard Operating Procedures
• Support union Security Officers across all operational and event areas
• Maintain working knowledge of Genetec systems, camera feeds, and credentialing for staff and third-party vendors
• Respond promptly to security incidents, coordinating emergency responses and documenting occurrences in the Arena’s 24/7 Incident Management Software
• Collaborate with internal departments and outside agencies including local law enforcement and client representatives
• Conduct routine inspections of posts and personnel to ensure professional conduct, uniform compliance, and post readiness
• Participate in security screening tasks such as bag checks, pat downs, perimeter walks, and crowd monitoring during events
• Provide guest assistance, reinforce venue policies, and communicate clearly during high-traffic or high-stress scenarios
• Support incident investigations and prepare detailed reports for management
• Serve as security manager on duty for small events to include, scheduling, post assignments, event incidents, post event reports, after action reports and overall support to the event manager.

Qualifications

• Minimum two years of experience in security, law enforcement, or a related field preferred
• Prior experience in a supervisory role strongly preferred
• Strong verbal and written communication skills
• Familiarity with surveillance and access control systems, Genetec experience preferred
• Physical stamina and ability to stand or walk for extended periods and lift up to 25 pounds
• Ability to remain calm and make sound decisions in high-pressure environments
• Willingness to work flexible hours including nights, weekends, and holidays as needed
• Must be eligible to pass background checks and other required screenings
• Excellent attention to detail and strong organizational skills
• Customer service mindset with the ability to maintain professionalism in challenging situations