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Overview
Under the general supervision of the Director of Operations and Operations Managers, the Supervisor on Duty has the primary responsibility manage day-to-day operations that include, but are not limted to, programs, events and physical facilities.
This role will pay an hourly wage of $17 to $19.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Manage day-to-day operations that include, but are not limited to, programs, events and physical facilities.
- Execute policies and procedures professionally and accurately.
- Supervision of CSR and Janitorial employees.
- Immediate and complete reporting of all liability issues.
- Communicate professionally verbally and in writing.
- Maintain cleanliness, safety, and overall appearance of the facility.
- Assist and perform other administrative duties as assigned and needed.
- Act as crowd control manager as needed.
- Monitor assigned events at Centene Community Ice Center and Saint Louis Music Park, as they interface with other events and activities scheduled in the venues.
- Research and resolve customer service issues.
- Provide excellent customer service assistance to internal and external clients.
- Exemplify the CCIC and OVG customer service principles.
Qualifications
- Must be 21 years of age, or older.
- Ability to work independently and as part of a team.
- Ability to work a flexible schedule based on events, including long hours, nights, weekends and holidays as needed.
- Excellent customer service.
- Ability to follow basic instruction and direction.
