Overview

The Suites Supervisor is responsible for overseeing the serving of guests in all premium areas to includes suites, picnics, and other group areas. The Suites Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Suites Supervisor will assist the Kitchen Manager and General Manager with projects including training, inventory and special events. The Suites Supervisor must possess excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $17.00-$20.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until April 17, 2026.

Responsibilities

• Responsible for scheduling suite attendants at direction of management based on attendance and booking
• Ability to fill out production reports for kitchen execution, training provided
• Ensures all clubs are set prior to event
• Responsible for ensuring quality and hospitality throughout all areas
• Responsible for communication between suite attendants and management
• Responsible for organization and preparation of events
• Responsible for supervising team members on non-event and event days
• Monitor and maintain food quality
• Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Maintain, resolve, and enforce cash handling policies and procedures
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition
• Have full knowledge of food and beverage menu items and accompaniments
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Supervises the set up of club functions including linens, dishware, glassware and silverware.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Assists Management team with projects including training, inventory and special events.
• All other duties as assigned by the managers and supervisors.

Qualifications

• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 

Education, Qualifications and Experience:

• At Least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.
• Basic understanding of microsoft office.
• Ability to stand for long period of time during shift.