Oak View Group

Oak View Group

Suite Attendant|Part-time | Penn State University Athletics

Oak View Group - Part Time
University Park · PA
Food and Beverage: Food/Beverage Management
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Overview

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever-changing fast-paced environment.
The employee must maintain excellent attendance and be available to work events as scheduled per business need.

 

This role will pay an hourly wage of $17 to $18.00.

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

Posting expires August 31, 2024.  This position is tipped. 

 

Responsibilities

  • Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order
  • Ensures all assigned suites are set prior to event based upon communication received of orders
  • Responsible for organization and preparation of events in assigned locations
  • Responsible for assisting in closing out financials per event and ensuring correct billing takes place
  • Monitor and maintain food quality
  • Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
  • Monitor and enforce safe alcohol policies and procedures
  • Monitor and maintain inventory control and product requisition fulfilling
  • Have full knowledge of food and beverage menu items and accompaniments
  • Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Responsible for observing guests to respond to any additional requests
  • Responsible for ensuring suites has all necessary serving ware
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Assures that the location equipment is operable and clean prior to start of event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
  • All other duties as assigned by the managers and supervisors.

Qualifications

  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

 

 

Education, Qualifications and Experience:

 

  • At Least 1-2 years’ experience working in a food & beverage or customer service role

 

 

Physical Requirements:

 

 

0-24%

25-49%

50-74%

75-100%

Seeing:

 

 

 

X

Hearing:

 

 

 

X

Standing/Walking/Mobility:

 

 

 

X

Climbing/Stooping/Kneeling:

 

 

X

 

Lifting/Pulling/Pushing:

 

 

 

X

Fingering/Grasping/Feeling:

 

 

 

X