Overview

Suite Attendant is responsible for serving guests in the Suites. A Suite Attendant must be personable and able to work in an ever-changing, fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $13, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Responsible for food & beverage service within in the suites
• Must demonstrate ability to read and comprehend Banquet Event Orders.
• Responsible for ensuring all necessary equipment and pre-ordered food & beverage items ordered are stocked to proper levels in the suite prior to the Event.
• Responsible for full knowledge of the food and beverage menu and sharing the knowledge with the guests in the suite including, ingredients, portion sizes, pricing and preparation.
• Responsible for recording a guest’s order and relaying to the Suite Supervisor or Manager.
• Responsible for observing guests to anticipate and respond to any additional requests
• Assist runners when needed to ensure food is brought to pantry on time for delivery.
• Responsible for presenting the guest with the final bill summary and accepting payment as necessary.
• Responsible for cleaning up remaining food product and equipment after the Event.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.