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Overview
Oak View Group located at McCormick Place Convention Center has an immediate opening for a Sr. Catering Sales Manager (Exhibits). This position is responsible for generating, planning, detailing, and coordinating private and corporate events at McCormick Place. Events include Corporate, Social and/or specific markets as assigned.
This role pays an annual salary of $72,000-$78,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 31, 2025.
Responsibilities
- Responsible for planning, coordinating, detailing and servicing special events (i.e. conventions, corporate functions, meetings and Gala’s) at McCormick Place.
- Generate revenue and provide excellent personal service to our internal and external guests mainly focusing on Show Management as clients.
- Coordinates and leads sales and booking process to align with Show Management and exhibitor schedule
- Seeks opportunities for additional sales and events based on show schedule and traffic flow not exclusive of catered events
- Ability to customize creative menu and event solutions
- Solid understanding of financials when creating and customizing menus and meeting packages
- Aids in expanding the web of influence with the client organization and Show Management team
- Develop and maintain communication line with OVG Hospitality operations. Keeps all event details current and staff informed
- Give site inspections as needed
- Assist OVG sales team with booking new and repeat business by doing outside sales visits, networking events, attending trade shows and travel.
- Ability to develop and enhance existing programs with new and innovative culinary ideas for clients at McCormick Place
- Ability to negotiate, influence and sell to all clients
- Create requests for cash concession outlets when needed
- Generate catering contracts and establish payment arrangements in compliance with accounting department guidelines
- Provide detailed event analysis to support, maintain and/or improve company goals and guest satisfaction
- Continuously interact with clients through duration of shows
- Ensure a successful client event by partnering with OVG Hospitality operations team to meet food standards, room set up and on-time service with the result of client satisfaction.
- Resolve any client concerns quickly and professionally
- Update and maintain file information for repeat events with total Food & Beverage revenues and client relations
- Update all details of the events to operations staff
- Practice continuous efforts toward menu upgrades and increased services
- Other projects as assigned by Director of Catering Sales
Qualifications
- Bachelor’s degree (BA or BS) preferred
- 4-6 years experience in catering sales
- A general understanding of the hospitality and Food and Beverage industry
- Excellent organizational, multi-tasking, and planning skills
- Strong hospitality orientation
- Maintains good hygiene and neat professional appearance
- Knowledge of Spreadsheet and Word Processing software, and the ability to learn new programs as needed
- Ability to work with limited supervision and will require the ability to interact with all levels of staff including management
- Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
- Excellent written and verbal communication skills are necessary to sell, plan, and negotiate
- Needs to be an independent self-starter that thrives in a fast-paced, constantly changing environment
- An interest in environmental causes and sustainability a plus