Overview

The Server is responsible for providing exceptional food and beverage service to guests of the Hippodrome Theatre Café. This role ensures a welcoming, professional, and efficient dining experience before shows, during intermissions, and at special events. Servers will deliver attentive service, maintain a clean and organized environment, and represent the hospitality standards of the Hippodrome Theatre.

This role pays an hourly rate of $8.75 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until June 19, 2026.

Responsibilities

• Greet and seat guests promptly and courteously.
• Take food and beverage orders, ensuring accuracy and timely entry into the POS system.
• Deliver orders efficiently while maintaining quality presentation and service standards.
• Provide knowledgeable recommendations about menu items, specials, and beverages.
• Monitor guest satisfaction, respond to requests, and resolve issues promptly or escalate to management.
• Handle payments accurately and process transactions according to company procedures.
• Maintain cleanliness and organization of tables, dining areas, and service stations.
• Assist with setup and breakdown of dining areas before and after service.
• Follow all food safety, sanitation, and health guidelines.
• Support team members and management as needed to ensure smooth café operations.

Qualifications

• Prior serving/wait staff experience in a restaurant, café, or hospitality environment preferred.
• Strong customer service and communication skills.
• Ability to multitask and work in a fast-paced environment, especially during peak show times.
• Professional appearance and demeanor.
• Availability to work evenings, weekends, and holidays based on theatre performance schedules.
• Knowledge of food safety practices and responsible alcohol service (TIPS or similar certification preferred).