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Overview
The Server is responsible for providing exceptional food and beverage service to guests of the Hippodrome Theatre Café. This role ensures a welcoming, professional, and efficient dining experience before shows, during intermissions, and at special events. Servers will deliver attentive service, maintain a clean and organized environment, and represent the hospitality standards of the Hippodrome Theatre.
This role will pay an hourly rate of $15.00 and is tip eligible
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
- Greet and seat guests promptly and courteously.
- Take food and beverage orders, ensuring accuracy and timely entry into the POS system.
- Deliver orders efficiently while maintaining quality presentation and service standards.
- Provide knowledgeable recommendations about menu items, specials, and beverages.
- Monitor guest satisfaction, respond to requests, and resolve issues promptly or escalate to management.
- Handle payments accurately and process transactions according to company procedures.
- Maintain cleanliness and organization of tables, dining areas, and service stations.
- Assist with setup and breakdown of dining areas before and after service.
- Follow all food safety, sanitation, and health guidelines.
- Support team members and management as needed to ensure smooth café operations.
Qualifications
Qualifications
- Prior serving/wait staff experience in a restaurant, café, or hospitality environment preferred.
- Strong customer service and communication skills.
- Ability to multitask and work in a fast-paced environment, especially during peak show times.
- Professional appearance and demeanor.
- Must be able to stand and walk for extended periods and lift up to 25 lbs.
- Availability to work evenings, weekends, and holidays based on theatre performance schedules.
- Must be 18 years of age or older (21+ preferred for alcohol service).
- Knowledge of food safety practices and responsible alcohol service (TIPS or similar certification preferred).
Working Conditions
- Fast-paced environment with periods of high volume tied to show schedules.
- Evening and weekend work is required.
- Role requires standing, walking, carrying trays, and handling food and beverages for extended shifts.
