Overview

This role will pay an hourly rate of $11.85- $16.00 and is tip eligible.

For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until October 16, 2026.

Responsibilities

• Provide exceptional customer service while creating a welcoming and positive guest experience.
• Serve food and beverages at banquets, weddings, conferences, meetings, and other catered events in accordance with service standards.
• Set up, maintain, and break down banquet rooms, buffet stations, beverage stations, and service areas.
• Take food and beverage orders, deliver meals efficiently, and respond promptly to guest requests.
• Ensure tables are properly set, cleared, and reset throughout service.
• Assist with beverage service, including coffee, water, soft drinks, and alcoholic beverages in accordance with applicable laws and company policies.
• Work concession stands as a cashier during arena events as needed, operating the point-of-sale (POS) system accurately and efficiently.
• Prepare and serve concession food items while following established food preparation and presentation standards.
• Process cash, credit card, and mobile payment transactions accurately while maintaining proper cash handling procedures.
• Restock food, beverages, condiments, and supplies throughout events to maintain efficient service.
• Maintain clean, organized, and sanitary work areas in compliance with food safety and health regulations.
• Assist with opening and closing duties for banquet and concession operations.
• Follow responsible alcohol service practices and verify guest identification when required.
• Work collaboratively with culinary, concessions, operations, and event staff to ensure successful event execution.
• Adapt to varying assignments based on event needs, staffing requirements, and business demands.
• Perform other duties and responsibilities as assigned.

Qualifications

• High School Diploma or G.E.D. preferred.
• Previous experience in banquet service, restaurant service, concessions, food service, or hospitality is preferred.
• Cash handling and point-of-sale (POS) experience is preferred.
• Food Handler Certification and Alcohol Awareness Certification, or the ability to obtain required certifications within established timeframes.
• Excellent customer service and interpersonal communication skills.
• Ability to work in a fast-paced, high-volume, event-driven environment.
• Comfortable working in both banquet service and concession operations as business needs require.
• Ability to work independently while contributing to a team-oriented environment.
• Strong attention to detail and commitment to providing outstanding guest service.
• Must be available to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on event schedules.
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.